Windows Explorer constantly crashing in normal and safe mode

#1 Phoenix VII

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Posted 24 April 2009 - 11:14 PM

I'm having a problem with Windows Explorer constantly crashing regardless of whether I start in normal mode or safe mode. I don't even get a chance to do anything in either mode, as in 5 seconds Windows Explorer will crash and if I try to run a program it will crash and the Show Details window shows Problem Event Name: APPCRASH and Application Name: Explorer.exe. I suppose this might not be detailed enough but I just can't stay on long enough to do anything. Also, the screen in Safe mode flickers alot in addition to the crashing. I also did defrag the drive yesterday which took ten hours. I had my hard drive for about 3 years, could it be dying? I don't think I have a virus since I have Kaspersky Internet Security 2009 and did a scan a while ago. Also, I'm running Vista x64 Home Premium.

Thanks in advance.

Edit: I also moved my video card to a different PCIe slot a couple days ago so it wouldn't be adjacent to the sound card.

This post has been edited by Phoenix VII: 24 April 2009 - 11:20 PM

#2 garmanma

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Posted 25 April 2009 - 08:12 AM

Quote

I also moved my video card to a different PCIe slot a couple days ago so it wouldn't be adjacent to the sound card.

Put it back and see if that makes a difference

Mark

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#3 Phoenix VII

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Posted 25 April 2009 - 02:06 PM

garmanma, on Apr 25 2009, 08:12 AM, said:

Quote

I also moved my video card to a different PCIe slot a couple days ago so it wouldn't be adjacent to the sound card.

Put it back and see if that makes a difference

It didn't. What else can I do?

Edit: I booted with the Windows installation disk and ran Windows Memory Diagnostic Tool which found no problems, then I ran Startup Repair which found no problems, but when I ran System Restore I got, "System Restore failed due to an unspecified error. Cannot create a file when that file already exists", and I tried it with several different restore points.

Edit2: There was a restore point that I missed and I was able to restore to that but that didn't fix anything.

This post has been edited by Phoenix VII: 25 April 2009 - 04:01 PM

#4 garmanma

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Posted 25 April 2009 - 06:33 PM

In startup Recovery, did you try CHKDSK using the Command prompt?
http://www.bleepingcomputer.com/tutorials/command-prompt-in-windows-recovery-environment/

Mark

#5 Phoenix VII

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Posted 25 April 2009 - 07:23 PM

garmanma, on Apr 25 2009, 06:33 PM, said:

In startup Recovery, did you try CHKDSK using the Command prompt?
http://www.bleepingcomputer.com/tutorials/command-prompt-in-windows-recovery-environment/

I just did and it found no problems though at the end it had the message, "Failed to transfer logged messages to the event log with status 50". So, I suppose I have to re-install?