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Office 2003 Doesnt work after sp2 installation

#1 User is offline   Djehuti 

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Posted 19 June 2005 - 07:20 AM

Since I have installed service pack 2 for windows XP professional, my office 2003 applications need to install, but I get an error message that a file sku011.CAB

#2 User is offline   Djehuti 

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Posted 19 June 2005 - 07:25 AM

Since I have installed service pack 2 for windows XP professional, my office 2003 applications need to install, but I get an error message that a file sku011.CAB cannot be found.
I have searched the internet and found that downloading this file plus sku011.xml and putting them in the folder 'D:\MSOCache\All Users\90000409-6000-11D3-8CFE-0150048383C9' might work. It didn't work for me, he still says to be looking for the same file when I open word or excell.
I got all office updates and windows updates but the problem persists.

I also got the impression from what I read on the internet that it might have something to do with write-permissions, but I don't know how to act on this knowlegde.

Can anyone assist me solving this problem
Djehuti

#3 User is offline   Djehuti 

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Posted 19 June 2005 - 09:27 AM

I found a solution for my problem.
I changed the value of CDCache in setup.ini to 0 (it was 2)
regedit --> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\11.0\Delivery\

I found three directories for downloadcode and changed the values of CDCache for all of them to 0.

During installation of additional components of office 2003 (required after sp2 installation) it didn't complain about sku011.cab anymore but about another file which was not in the directory 'D:\MSOCache\All Users\90000409-6000-11D3-8CFE-0150048383C9': yt561401.cab

After I downloaded this file and placed it in the above directory the installation proceeded as it is supposed to.

NOTE: I am not an expert myself and I have to tell you to be cautious editing the system registry, I found this solution on another forum and as more people experience this problem I figured it might help someone if I'd put it here as well. :thumbsup:

#4 User is offline   Rimmer 

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Posted 19 June 2005 - 09:54 AM

Thanks for telling us what fixed your problem! :thumbsup:
This may be of great benefit to others who run into this problem.

Soltek QBIC, Pentium 4 3.0GHz, 512MB RAM, 200GB SATA HDD, ATI Radeon 9600XT 256MB, Netgear 54Mb/s WAP, ridiculously expensive Satellite Broadband
Windows XP Home SP2, Trend Micro Internet Security, Firefox, Thunderbird, AdAwareSE, Spybot S&D, SpywareBlaster, A-squared Free, Ewido Security Suite.

#5 User is offline   Izzy 

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Posted 21 June 2005 - 04:53 AM

I had office 2003 on mine before serive pack 2 and i didn't have any problems it must be some glitch or depends on the office version too.

#6 User is offline   nsmith1 

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Posted 07 July 2005 - 03:34 PM

:thumbsup:
Thx that worked.
editing the regedit file from 2 to 0.

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