BleepingComputer.com: think i may be infected

Hi my computer has been playing up lately with freezes and hang ups quite often. Some programmes wont open and when on firefox the page i try to open gets redirected to some other page. I ran a scan with nod 32 and it came up with the trojan, it also says that it was found in the operating memory. infection originated from file c:\windows\system32\winlogon.exe. any advice or help would be greatly appreciated. thanks

Hello and welcome,let's get a second opinion

Next run MBAM:
Please download Malwarebytes Anti-Malware (v1.36) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.

• Make sure you are connected to the Internet.
  
• Double-click on mbam-setup.exe to install the application.
  
• When the installation begins, follow the prompts and do not make any changes to default settings.
  
• When installation has finished, make sure you leave both of these checked:
  • Update Malwarebytes' Anti-Malware
    
  • Launch Malwarebytes' Anti-Malware
  
  
• Then click Finish.

MBAM will automatically start and you will be asked to update the program before performing a scan.

• If an update is found, the program will automatically update itself.
  
• Press the OK button to close that box and continue.
  
• If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.

On the Scanner tab:

• Make sure the "Perform Quick Scan" option is selected.
  
• Then click on the Scan button.
  
• If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  
• The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  
• When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  
• Click OK to close the message box and continue with the removal process.

Back at the main Scanner screen:

• Click on the Show Results button to see a list of any malware that was found.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When removal is completed, a log report will open in Notepad.
  
• The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  
• Copy and paste the contents of that report in your next reply and exit MBAM.

Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.

hi, thank you very much for replying, i have done what you said but mbam wont open when i double click on the desktop icon or when i try to launch it from the all programme menu,what can i do next

thanks.

http://kixhelp.com/wr/files/mb/randmbam.exe

Try this random renamer for MBAM

Tried the link you posted but when i try to open the renamed mbam get the error message
error loading database.line: #0. (0). tried it many times

thanks.

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it.

Before saving any of your security programs, rename them first. For example, before you save Malwarebytes', rename it to something like MBblah.exe and then click on Save and

save it to your desktop. Same thing after you install it. Before running it, rename the main executable file first
***
Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted

above. Then double-click on it to run..


***
Another work around is by not using the mouse to install it, Just use the arrow keys, tab, and enter keys.
***
Open up command prompt, type in following commands:
XP >> click the Start menu at the lower-left of your computer's desktop and select "Run". Type cmd into the Run box and click "OK".
Vista >> click the Start menu at the lower-left of your computer's desktop and Type cmd in the search box.

regsvr32 mbamext.dll
regsvr32 ssubtmr6.dll
regsvr32 vbalsgrid6.ocx
regsvr32 zlib.dll

****

If you cannot use the Internet,you will need access to another computer that has a connection.
From there save mbam-setup.exe to a flash,usb,jump drive or CD. Now transfer it to the infected machine, then install and run the program.
If you cannot transfer to or install on the infected machine, try running the setup (installation) file directly from the flash drive or CD by double-clicking on mbam-

setup.exe so it will install on the hard drive.

Manually Downloading Updates:
Manually download them from HERE and just double-click on mbam-rules.exe to install. Alternatively, you can

update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application

Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.

***
Try using a System Retore Point prior to the date of infection. You may be able to update and run MBam. Note this did not remove the malware.
Windows XP System Restore Guide

hi again tried all the above methods but mbam will still not load, unless i am doing something wrong. also system restore will not work either. incase i am not wright where exactly do i rename the folder, when i download it i dont get the option to save it just says run, thanks for your patience
p.s. i can install mbam it just wont run

Quote

try renaming this file and executing it

http://www.gt500.org/malwarebytes/database.jsp

sorry but it will still not run, what can i do next

Perhaps we can run DrWeb. You should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:

• Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  
• Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  
• The Express scan will automatically begin.
  (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  
• If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  
• If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  
• When complete, click Select All, then choose Cure > Move incurable.
  (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)

• Now put a check next to Complete scan to scan all local disks and removable media.
  
• In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  
• Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  
• When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  
• Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  
• In the top menu, click file and choose save report list.
  
• Save the DrWeb.csv report to your desktop.
  
• Exit Dr.Web Cureit when done.
  
• Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  
• After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

hi again, done as you said with dr web but had to run it twice, first time it ran for a while and detected a virus but i got a windows is shutting down in 60 secs message, the next time it ran to complition and this is the log

32B5Z2BA.NQF;C:\Program Files\Eset\infected;Win32.HLLW.MyBot;Deleted.;
3GD01UCA.NQF;C:\Program Files\Eset\infected;BackDoor.IRC.Sdbot.945;Deleted.;
AJIJYXCA.NQF;C:\Program Files\Eset\infected;Win32.HLLW.MyBot;Deleted.;
RUHBEWCA.NQF;C:\Program Files\Eset\infected;Trojan.Starter.896;Incurable.Moved.;
explorer.exe.delete_on_reboot;C:\WINDOWS;Trojan.Starter.384;Cured.;
TFTP468;C:\WINDOWS\system32;BackDoor.IRC.Sdbot.2665;Deleted.;
WinsTrack.exe;C:\WINDOWS\system32;Trojan.Packed.650;Deleted.;
WinTrack.exe;C:\WINDOWS\system32;Trojan.Packed.650;Deleted.; it toke about 3 1/2 hours to complete
once again thanks for your help.

Repeat the instructions for MBAM and see if you can get a quick scan

nope, still wont let me open mbam.

http://rootrepeal.googlepages.com/

http://rootrepeal.googlepages.com/RootRepeal.zip

Just use the file tab, scan and paste the report into a reply here please

heres the report,

ROOTREPEAL © AD, 2007-2008
==================================================
Scan Time: 2009/04/14 12:04
Program Version: Version 1.2.3.0
Windows Version: Windows XP SP2
==================================================

Hidden/Locked Files
-------------------
Path: C:\WINDOWS\system32\gaopdxcounter
Status: Invisible to the Windows API!

Path: C:\WINDOWS\system32\gaopdxrsxjyouiwwidqbbkjulpxowblqpvvrvv.dll
Status: Invisible to the Windows API!

Path: C:\System Volume Information\_restore{BE6769D2-2B14-494E-842C-643C1BC9C75C}\RP5\change.log.5
Status: Visible to the Windows API, but not on disk.

Path: C:\WINDOWS\system32\drivers\gaopdxbrxowbitudotpogkoltmxvnklyapqqji.sys
Status: Invisible to the Windows API!

Path: C:\Documents and Settings\Gerarde.HOME-PJ3108YT43\Local Settings\Temp\Temporary Internet Files\Content.IE5\3GMVJAL8\6CAIE26GXCAU6LTPRCAX3IVS7CAL79H16CA64U08CCA37RRRTCAJNLBR9CARU9VR2CAORIA0CCA1B7SZJCA6PY9YFCAV2DD8FCAGWWWAGCAYL4999CAU9FK6NCA517I17CANLHHTPCA0JSXNQCA1TLI3DCAIIWA2VCAZH3SBE
Status: Locked to the Windows API!

Path: C:\Documents and Settings\Gerarde.HOME-PJ3108YT43\Local Settings\Temp\Temporary Internet Files\Content.IE5\3GMVJAL8\SCAB92K6YCA6CGYJKCAWPL2LXCAP547FUCAEKITQSCAX7NTATCAORMH18CADJWILCCAN3VLQ8CAGFUCB1CAMUNRCLCAFPV93CCAPAGC7KCA5PZL6ZCAYPSI8ZCASMQ9OICA8IVQ44CAP91J1UCAK6TVHSCAG5W4GNCABH21U9
Status: Locked to the Windows API!

Path: C:\Documents and Settings\Gerarde.HOME-PJ3108YT43\Local Settings\Temp\Temporary Internet Files\Content.IE5\3GMVJAL8\XCAC9T6SICAYXWB8CCAHE6U8CCAHDABK8CAXIW5QVCAXG90LACA5ED84SCAVODUKACAOC5QF9CAIKT4RUCA67SD3WCAQLKU2MCANX7RNACAXEUG8WCA94SU2GCAW0KEMKCA7D4AF5CA5DD5GVCA2F24DHCA0XJ2R9CARKU940
Status: Locked to the Windows API!

Path: C:\Documents and Settings\Gerarde.HOME-PJ3108YT43\Local Settings\Temp\Temporary Internet Files\Content.IE5\3GMVJAL8\YCAZER8JKCALG10O9CAT9EU2VCAZM9QK8CAH8AXW9CAI2JX5YCAN4OE8PCA5C67C2CAYMOPIRCAABK4BHCA1QK54WCAW5FKOZCAG31EUSCAZXC778CAUR0EZECADD535CCA05JIX7CA3MD3PMCAP51UR0CA48FSKVCAPY8AZ2
Status: Locked to the Windows API!

Path: C:\Documents and Settings\Gerarde.HOME-PJ3108YT43\Local Settings\Temp\Temporary Internet Files\Content.IE5\3GMVJAL8\8CAI1KHOPCALDQMMSCACOWFOZCADHH15VCAZ8VTWRCAQLO8F0CAJPV5FSCAJ3HXRLCAGNZXSQCA9B9P74CAJ9ESY7CA7XSWKKCAISS70KCAFK21A3CAPNADQGCAK6TYMHCA18T8YMCABHBYSFCAVTB8NICABJMX05CAZ6P6PG
Status: Locked to the Windows API!

Path: C:\Documents and Settings\Gerarde.HOME-PJ3108YT43\Local Settings\Temp\Temporary Internet Files\Content.IE5\3GMVJAL8\8CAJ1KXUACAW3ZFQNCA37A3M1CAFDZBK6CA1CU8BLCAOYWCV2CA8JNXVICA4GNXIGCAIVAOWACA3GYFJECAYYRW6ECAH3OXVYCAGY6M34CA7J56GPCAX99GYRCA1X2F59CA12990WCAIZ1G7QCASWUBMNCAH0PVRCCAPAEHCD
Status: Locked to the Windows API!

Path: C:\Documents and Settings\Gerarde.HOME-PJ3108YT43\Local Settings\Temp\Temporary Internet Files\Content.IE5\3GMVJAL8\7CA52ZBMNCAYRQ95SCAMNGEI9CAY10W0ICA0HM6SNCA792VYZCATNVUN8CAPSAL2XCAZCRZMECA44CV86CA32PNKPCA28GMJICA4HPG37CA4LMI3SCA2JMXI3CA4WJ6C6CAJZZBW4CA0CEMIICAWJ84P8CAMJDMK7CAHS09JA
Status: Locked to the Windows API!