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New computer error

#16 User is offline   Kontract 

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Posted 19 December 2009 - 07:27 PM

View Postjim97006, on Dec 17 2009, 07:18 PM, said:

I'm not sure, but based on the discussions I've seen, 0033 appears to be a generic error for video card problems for this Dell.

I would try booting without a monitor connected. If you decide to try this, first turn off the computer, then unplug the computer and wait for the LED inside to PC turn off (you should be able to see the LED through the back grill, if I remember correctly). You can reconnect the monitor a few seconds after the bootup begins, just wait long enough to get past where you would normally see the 0033 error.

The reason I say to unplug the PC first is that the monitor information is sometimes stored in the PC, and just turning off the power without unplugging the PC uses the information from the last monitor connected. That might explain why the problem doesn't happen all the time for you. If it seemed to work for a long time then stopped, it may have been that the PC was using the stored monitor information that allowed it to boot up. Then the power was interrupted, maybe a short power outage or just unplugging power for a short time, and the monitor information was lost in the PC. If that happened, then it would try to use the connected monitor again and fail.

Here's a discussion of the problem that I was having in one of the Dell discussion groups.
http://en.community.dell.com/forums/t/19281990.aspx

In this discussion, there is a post from September 19: "We are working on a bios release that will have an updated HDMI table which should fix this issue. No ETA on release date.".

It looks like the fix they came up with may have corrected the problem for the original video card but not for the card you are using.

You might also find other ideas in the discussion that you could try, such as going to an earlier bios or trying to boot when a different monitor is connected.

Good luck.


Great advice, and thanks for the link, but It's not HDMI related (its DVI) so I don't know how much an HDMI table would do.
Well my major problem is freezeups right now. Haven't pin pointed the cause.

It doesn't seem like any fixes i've tried are helping at all.
I tried your method, and no luck for me.

#17 User is offline   jim97006 

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Posted 20 December 2009 - 12:55 AM

HDMI is pretty much the same as DVI, except that HDMI also carries digital sound. They probably use the term "HDMI table" for both DVI and HDMI.

Here's a link to a page "HDMI vs DVI" - http://www.home-theater-automation-and-ele.../HDMIvsDVI.html

It has quite a bit of background on DVI and HDMI, and a link to the DVI specifications. Below is from the page:

HDMI vs DVI what is the difference?
When looking at the differences, HDMI vs DVI actually have more in common then differences. They are both all digital, they also are all based on similar specifications since HDMI was derived from the DVI specification. There are two big differences:HDMI incorporates content protection called High Definition Content Protection (HDCP). HDMI supports audio in addition to digital video. (DVI only supports digital video

HDMI vs DVI are they compatible?
In reviewing HDMI vs DVI, we noted a few differences. So the big question is are HDMI and DVI compatible? Since DVI is the predecessor to HDMI, HDMI and DVI are identical as far as video is concerned. Therefore, video backward compatibility exists. However, DVI will not support digital audio. For example, if you have an older DVI connection on your source and a HDMI connector on your display, a HDMI to DVI cable is all that is needed in order to view the video. A separate audio cable (TOSLINK or SPDIF) will be needed to carry the digital audio. See our HDMI to DVI Converter article for all the details.

The video card on my PC only had 2 DVI outputs. When I connected to my TV, I had to use a DVI to HDMI adapter. So even though I was using HDMI on my TV, I was using the DVI connector on the computer, which is why I was amazed about the sound coming through the TV (and DVI output from the PC) after I upgraded to Windows 7. The page in the above link shows pictures of different DVI pin layouts. I don't have the PC any more, so I don't know which of the DVI versions that was included with the PC.

Good luck.

#18 User is offline   Kontract 

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Posted 21 December 2009 - 04:38 AM

I understand the similarities shared between the two, however they are still a different interface (even if both are digital signals)
As in HDMI could be faulty (since its the newer interface) while DVI works just fine.
I'm pretty sure that the dell representative just made up the term "HDMI table" on the spot.
Googling HDMI table brings up that very thread on dell's website on the first page of google!
I think its safe to say I will never buy another Dell.
However, this is a new computer and I really think something has to be done.
I'm willing to try out any suggestions. I'm not computer illiterate by any means, so you don't need to walk me through every little step, just give me some ideas.
I've tried pretty much everything and the last thing I can think of is a faulty mobo..
A way to test this theory would be excellent..

This post has been edited by Kontract: 21 December 2009 - 04:01 PM


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