BleepingComputer.com: settlers IV .dll problem

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settlers IV .dll problem

#1 thenoose

Member

Group: Members
Posts: 107
Joined: 15-June 05

Posted 15 June 2005 - 02:12 PM

i recently bought this game and when i click on play it says "this application has failed to start because BB_support.dll was not found. Re-installing the application may fix this problem"
I tried reinstalling quite a few times but i think its something to do with my pc because i always get messages titled "crgm.exe Bad Image" saying "The application or DLL c:\windows\winmm.dll is not a valid Windows image. Please check this against your installation diskette"
Im using a valid copy of windows xp home edition, but weve needed to re-install windows several times.
Please help someone!

#2 rexifelis

Member

Group: Members
Posts: 146
Joined: 15-November 04
Location:sewanee, tennessee

Posted 15 June 2005 - 03:12 PM

what version of directx do you have on your machine?

just go to start --> run --> dxdiag (press enter)

and in that screen that pops up it will say what version... like 8 or 9...
and it will look something like this:
Posted Image

if it is not 9c you might have to reinstall directx.
the download is availble here:
Microsoft's DirectX homepage

hope this helps,

--rex

"Any technology, no matter how primitive, is magic to those who don't understand it."
--Florence Ambrose
Freefall (gooood webcomic)
reference to the specific strip that my quote came from.

#3 thenoose

Member

Group: Members
Posts: 107
Joined: 15-June 05

Posted 17 June 2005 - 01:19 PM

thanks, it was version 8 and i updated it to 9,0c

It still doesnt work though, do you think itll work when i reinstall windows? or is there another solution?