Reformat Vista Laptop without Discs

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Reformat Vista Laptop without Discs Virus infected Computer

#1 toshibalaptopgirl

Member

Group: Members
Posts: 27
Joined: 19-March 09

Posted 21 March 2009 - 09:52 PM

Hi

For the past few days, I have been having severe laptop problems. DaChew has been helping me trying to get rid of some horrible viruses.

Here is the link where you can see what has been going on with logs posted from MalwareBytes, GMER, etc.

http://www.bleepingcomputer.com/forums/topic212353.html

Unfortunately, the virus will not delete despite Malware successfully removing the Trojans. They reappear.

I have to reformat my laptop. I have never reformatted a computer before. Plus, this laptop came pre-installed with Vista and I do not have the discs for it.

Can someone please provide step-by-step instructions as to how to format my laptop?

Thank you.

#2 garmanma

Computer Masochist

Group: Staff Emeritus
Posts: 27,809
Joined: 27-January 07
Location:Cleveland, Ohio

Posted 22 March 2009 - 08:40 AM

What is the make and model of the laptop and did it come with a set of recovery CD's?

Mark

why won't my laptop work?

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