BleepingComputer.com: when I shutdown I get the bsod

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when I shutdown I get the bsod

#1 fireinthehole

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Posted 16 March 2009 - 08:48 AM

What information do you need from me?

#2 E-Mu

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Posted 16 March 2009 - 11:50 AM

Hey,

When you boot your machine, press F8 to list the startup options, exactly as you would if you were trying to enter Safe Mode
Select "Disable Automatic Restart on System Failure", as shown here:
Posted Image

When your system BSODs, write down the STOP error code, as well as any written out error message.
The STOP error will always appear, but the error message may not.

You are looking for this:
Posted Image

Once we have these we will be able to look into this further.

~ E-Mu ~
"Emu, You Moo, We All Moo for Emu!" <-- Thanks to Animal
"If at first you don't succeed; call it version 1.0"

#3 usasma

Still visually handicapped, new avatar (a camel) :0)

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Posted 16 March 2009 - 04:16 PM

More on how to get the BSOD info: http://www.bleepingcomputer.com/forums/top...tml#entry409491

- John
**If you need a more detailed explanation, please ask for it. I have the Knack. **

#4 fireinthehole

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Group: Members
Posts: 49
Joined: 01-March 08

Posted 16 March 2009 - 05:13 PM

well according to my event viewer in my applications section i have the majority of a loadperf error and a securitycenter error. I'll shut down my comp now

#5 fireinthehole

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Joined: 01-March 08

Posted 16 March 2009 - 06:06 PM

it says

Tech Info
Stop:0x0000007E (0xC000005, 0x91A3689A,0x82E47B70, 0x82E4786C)

USBHUB.sys- Address 91A3689A base at 91A100, DateStamp 46d76db0

#6 fireinthehole

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Posted 16 March 2009 - 06:09 PM

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 91A3689A
BCP3: 82E47B70
BCP4: 82E4786C
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini031609-02.dmp
C:\Users\Blackmarket\AppData\Local\Temp\WER-141414-0.sysdata.xml
C:\Users\Blackmarket\AppData\Local\Temp\WER2480.tmp.version.txt

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#7 usasma

Still visually handicapped, new avatar (a camel) :0)

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Location:Southeastern CT, USA

Posted 16 March 2009 - 07:04 PM

Is this the only time that you've received the error? If so, just sit back and wait to see if it fixes itself.
Ensure that you visit Windows Update and get all the Windows Updates.
I'd suspect that there's a fix included in Vista SP1 that could fix this issue.

- John
**If you need a more detailed explanation, please ask for it. I have the Knack. **