BleepingComputer.com: Computer will not go into Sleep mode or Hibernate

Hello,

My new pc will not enter sleep mode, nor will it hibernate. I have already went into the device manager and unchecked anything that would wake the computer up, including the usb ports. The computer store that custom built if for me can't fine the problem and told me to, "just fiddle with it"

I rarely surf the net with it so I'm sure there are no viruses, and this problem occurred right out of the box.

When i attempt to enter sleep mode, the screen goes blank, monitor shuts down and then the computer starts to run real hard. Then everything comes back on in seconds.

My specs:
Asus mobo
WD 250 GB HDD
2GB Corsair RAM
Nvidia GeForce 9600 gt GPU
intel dual core e5200 CPU
Asus optical drive
logitec keyboard, labtec mouse both wired to front usb ports


Please help my comuter is basically always running and that can't be good

What happens in Hibernate? The same thing?

I think you might have *PROCESSES* that don't allow it to sleep. You might also not have the necessary system files either. Do you keep anything up or running when you attempt to sleep it?

Thanks for getting back Swordie,

No i don't keep anything running (that I know of)

This is an out of the box problem. I do have the avg free virus program that always seems to be running. and yes, hibernate does the same exact thing.

Any ideas?

Thanks,
L

Had some problems with this a while back, this site helped me to figure out the various causes and settings so that I could get it to work.

http://www.vistax64.com/tutorials/63567-po...e-problems.html

Don't know if it will help you, but figured I would share what I could.

The fourth option may be helpful if nothing else.

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Also, some have suggested that Away Mode interferes with Hibernate/Sleep mode. I saved a command I found in a text file for myself in case it became necessary:

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The poster who gave these commands, suggested NOT using them unless everything else had failed. I never had to use them, so I couldn't begin to tell you whether it would fix the problem or not.

This post has been edited by Cuessane: 09 March 2009 - 01:02 AM

The most common problem with standby/hibernate is a minor corruption in the video drivers.
To remedy this, download the latest version of the drivers from the manufacturer of the video chipset on your system (ATI, nVidia, Intel, etc)
Then uninstall the current drivers using the Control Panel...Programs and Features applet.
Reboot (dismissing any Found New Hardware diaglogs)
Then install the freshly downloaded video drivers.