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computer will not open links

#1 katouriann

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Posted 23 February 2009 - 01:47 PM

When anyone sends me a link to something, I cannot open it. It just sits there and nothing happens. If I send it to my other computer, it will open. What is the problem? Both computers are XP with service pack 3 installed. I thought it might be service pack 3, but it is on both computers, so that isn't it...

#2 hamluis

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Posted 23 February 2009 - 02:06 PM

Possible fix at http://support.microsoft.com/kb/281679

Louis

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#3 katouriann

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Posted 23 February 2009 - 02:41 PM

Thank you for this information. I went to the site, downloaded the "hot fix" and installed it. I see not difference. I still cannot open links. Is there any other solution?

#4 jgweed

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Posted 23 February 2009 - 03:28 PM

What E-mail application are you using?
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John

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#5 katouriann

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Posted 28 February 2009 - 02:49 PM

I have windows XP and use Internet Explorer 7 and Outlook Express 6
I really believe it is a windows update causing this, but not sure and wouldn't know which one since this has been happening for about a month now.