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frozen screen

#1 User is offline   Bobby1 

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Posted 22 February 2009 - 06:10 PM

greetings,
I am at a slight disadvantage right now because the macbook is away at college with its operator (son) but I am told that it still boots up fine . however firefox crashed and he has not been able to get back in since then. He can not use the finder application and most others like word, timemachine. safari is still working any theories. thanks for any help.

This post has been edited by Bobby1: 22 February 2009 - 08:22 PM

#2 User is offline   Buddyme2 

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Posted 01 March 2009 - 03:20 AM

Twenty steps to help diagnose and fix system issues
General Steps in OS X Troubleshooting
Troubleshooting Mac OS X

#3 User is offline   Bobby1 

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Posted 01 March 2009 - 08:20 PM

thanks for the info

#4 User is offline   Buddyme2 

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Posted 03 March 2009 - 12:33 PM

Your welcome. Hope you two get it sorted out.

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