unknown device in my device manager

#1 PoweredByGoogle

Forum Regular

Group: Members
Posts: 192
Joined: 01-November 07

Posted 08 February 2009 - 04:37 PM

Hello I have vista ultmite 32bit and my device manager says I have an unknown device and it needs the driver. the motherboard is an Asus P5E-VM HDMI BTW I'm doing a clean install on this computer please help me find the driver.

here is the info I have under the device manager:

Name: Unknown Device
Device type: Other devices
Manufacture: unknown
Location: Port_#0001.Hub_#0007

DEvice Status:

this device is not configured correctly. (Code 1)

There is no driver selected for the device information set or element.

To reinstall the drivers for this device, click Reinstall Driver.

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I have already installed the chip set

This post has been edited by PoweredByGoogle: 08 February 2009 - 04:46 PM

#2 usasma

Still visually handicapped, new avatar (a camel) :0)

Group: Members
Posts: 16,689
Joined: 02-October 05
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Location:Southeastern CT, USA

Posted 08 February 2009 - 04:46 PM

Right click on the device and select Properties
Click on the Details tab
In the dropdown box, select Hardware ID
There will be a string of letters and numbers:
- PCI devices have 4 characters following the VEN_ string, and 4 characters following the DEV_ string.
- USB devices have 4 characters following the VID_string, and 4 characters following the PID_ string.
- other devices may have different stuff - in that case we'll need the entire string of info.

Provide us with the information above and we'll have a look see to find out what it is.
For PCI devices I look at http://www.pcidatabase.com
For USB devices I look at http://www.linux-usb.org/usb.ids
For the rest of the stuff, I'll start with the system specs and a Google search.

- John
**If you need a more detailed explanation, please ask for it. I have the Knack. **