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explorer.exe application error

#1 User is offline   dbltip 

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Posted 08 February 2009 - 10:16 AM

When I open downloader helper a firefox addon, it closes on its own and i get an error message saying "explorer.exe-application error, instruction at "oxo0608278" refrenced memory at "0x0272e000" the memory could not be read. I have been using downloader helper for about a year and never had this problem before. I am using windows xp pro version 2002, Zone alarm firewall version 7.0.483, and ESET NOD32 antivirus 3.0.669 which is about to expire, I'll be going back to Avast, and Advance system care version 3.1.2 and spybot S&D. And I have Windows SP 1 because I bought a used computer and I dont have a genuine version of Windows.

#2 User is offline   TGP 1994 

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Posted 08 February 2009 - 10:29 AM

Well, I would have to think that updating to SP2 at least would be your only choice. Also, I think that when you try to activate it, you can call Microsoft and get things sorted out. If that does not work, I'm sure there are many sites that host SP2.

#3 User is offline   dc3 

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Posted 08 February 2009 - 10:44 AM

View PostTGP 1994, on Feb 8 2009, 10:29 AM, said:

Well, I would have to think that updating to SP2 at least would be your only choice. Also, I think that when you try to activate it, you can call Microsoft and get things sorted out. If that does not work, I'm sure there are many sites that host SP2.


Quote

I dont have a genuine version of Windows.


Since this isn't a genuine copy of Windows he will not be able to update from Microsoft. I would like to point out one of the forum rules...

No subject matter will be allowed whose purpose is to defeat existing copyright or security measures. If a user persists and/or the activity is obviously illegal the staff reserves the right to remove such content and/or ban the user. This would also mean encouraging the use or continued use of pirated software is not permitted, and subject to the same consequences.


#4 User is offline   usasma 

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Posted 08 February 2009 - 11:02 AM

Does the computer have a valid Windows sticker with a product key on it?
Is it a brand name computer? If so, you may be able to contact the manufacturer for further assistance.

We don't provide assistance with pirated copies of software.
From the forum rules:

Quote

No subject matter will be allowed whose purpose is to defeat existing copyright or security measures. If a user persists and/or the activity is obviously illegal the staff reserves the right to remove such content and/or ban the user. This would also mean encouraging the use or continued use of pirated software is not permitted, and subject to the same consequences.

This topic is closed.

This post has been edited by usasma: 08 February 2009 - 11:09 AM

- John
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