BleepingComputer.com: Every Sign of a Problem

Greets, team!

I am writing this on behalf of the friend whose PC I'm trying to fix and I was wondering if you could advise me.

I have installed the most recent Ad-Aware SE Personal possible at the moment (build 1.06r1) and the most recent definitions for it (SE1R48 30.05.2005), along with Spybot Search & Destroy 1.3 with the most recent detection rules to date. I have run them both, quarantining and deleting whatever spyware, viruses and trojans possible. At this point, I would usually look at the HijackThis! log and search for any processes using Google or another search engine but all searches I've tried with various search engines have returned adware-adjusted results. The desktop is also being refreshed with icons regarding gambling and the like. Other symptoms I am experiencing are random popups for such sites and the ability to shut down the iexplore.exe process to have it return immediately.

I was wondering; would any of you find the cause(s) from the following HijackThis! log and reply with instructions, please?:

Logfile of HijackThis v1.99.1
Scan saved at 19:48:21, on 30/05/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\MessengerPlus! 3\MsgPlus.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\SPYWAR~1\swdoctor.exe
C:\Program Files\Belkin\Bluetooth Software\BTTray.exe
C:\PROGRA~1\Belkin\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\Hewlett-Packard\LaserJet 33xx\hppdirector.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\Program Files\iPod\bin\iPodService.exe
c:\progra~1\intern~1\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.specialgoods.info/ad/ad0179/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {E8BCDA67-6B8E-832D-CE22-37E098C7715A} - C:\DOCUME~1\Owner\APPLIC~1\SECOND~1\online junk.exe
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [ATIPTA] atiptaxx.exe
O4 - HKLM\..\Run: [HP SchedIndexer] C:\Program Files\Hewlett-Packard\LaserJet 33xx\hppschedindexer.exe
O4 - HKLM\..\Run: [HP AutoIndexer] C:\Program Files\Hewlett-Packard\LaserJet 33xx\hppautoindexer.exe
O4 - HKLM\..\Run: [NT Logging Service] syslog32.exe
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [tons software dent proxy] C:\Documents and Settings\All Users\Application Data\TitleMapiTonsSoftware\Meow poke.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Microsoft Inet Xp..] teekids.exe
O4 - HKLM\..\Run: [Windows Automation] mslaugh.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [Microsoft System Checkup] libsysmgr.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [VSProSetup] E:\VSP\eng\setup.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\RunServices: [Microsoft System Checkup] libsysmgr.exe
O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [Heck 2] C:\DOCUME~1\Owner\APPLIC~1\FlapCity\Locks Browse.exe
O4 - HKCU\..\Run: [Spyware Doctor] C:\PROGRA~1\SPYWAR~1\swdoctor.exe /Q
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O4 - Global Startup: HP LaserJet Director.lnk = C:\Program Files\Hewlett-Packard\LaserJet 33xx\hppdirector.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Microsoft AntiSpyware helper - {4EF70471-954E-4EA1-AA57-5FA489D54556} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {4EF70471-954E-4EA1-AA57-5FA489D54556} - (no file) (HKCU)
O10 - Unknown file in Winsock LSP: c:\windows\system32\flsmngr.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\flsmngr.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\flsmngr.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineS...er.cab31267.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.companion....ebio5_1_6_0.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe


Many thanks!

Hello MojoLikesPie and welcome to BleepingComputer.

If you haven't already done so, download Ad-aware SE v1.06 from LavaSoft. Install and update it. Run a "Full scan", but uncheck "Search for negligible risk entries" and "Search for low-risk threats". Allow Ad-aware to remove anything it finds.


Your log contains one or more viruses or remnants of those viruses. It is important to keep your installed antivirus program up to date and to do a full system scan periodically.

Please do an online virus scan at two or more of the following sites:
TrendMicro Housecall
Panda ActiveScan
BitDefender On-Line Virus Scan
CA eTrust AV WebScanner
Symantec Security Check

Allow the online scan to remove anything they find. Report anything that they can not remove.


You have a LOP infection that often comes together with Messenger Plus. To remove it we will try the simple way first.

1. Go to Control Panel, then Add/Remove programs. Double click on "Messenger Plus!"

2. The "Messenger Plus! - Setup" is now displayed. Click on the Uninstall button. Note: options displayed on the first screen are not related to the sponsor program.

3. The sponsor screen is now displayed (if you don't see it, search for it in your Task Bar). To prove that someone is currently reading the screen, you have to type the code that is displayed. Once you enter the code, press Uninstall.

4. If you entered the code properly, the program will ask you to confirm that you want to uninstall. You must answer "Yes" to this question, else, you won't have another chance of uninstalling.

5. To complete the uninstallation, follow the instructions that are displayed (the first one is to close all your Internet Explorer windows, that's very important). When everything is complete, restart your computer.

6. You may reinstall Messenger Plus after you are clean as long as you DO NOT allow it to install the sponsor program.

While still in Add/Remove programs, look for and uninstall if found, Window Search, Window Searching, Lop.com, LOP Search, Browser Enhancer, or Ultimate Browser Enhancer. If you are given a code to insert, do so.


Download LSPFix and unzip into it's own folder.
- Disconnect from the Internet and close all Internet Explorer Windows.
- Run LSPFix.
- Move all instances of flsmngr.dll to the 'Remove' pane.
- Check the "I know what I'm doing" box, then on Finish.
- Reboot.


I'll need some additional information to totally remove all theses infections. Please do these only after completeing the above.

Download Silent Runners and unzip it into it's own folder.
- Run SilentRunners.vbs.
- If your antivirus complains, tell it to allow this script.
Copy and paste the content of the Silent Runners textfile you get afterwards in your next reply.


Open Notepad, (Start button, click on Run, type in Notepad, and click OK) copy & pastes the following block of text into Notepad.

Quote

Click on 'File', then 'Save as'
Select 'Save as type:' as All Files,
Save the file to the desktop as sched.bat. Close Notepad.

Double click on sched.bat and a notepad file should open. Copy the contents of that file to your next post.


Configure Windows to enable viewing of Hidden and System files.


Start HJT and click on the SCAN button. Put a check mark in front of the following lines if they still show (many may have been removed by the preceeding scans):

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.specialgoods.info/ad/ad0179/

O2 - BHO: (no name) - {E8BCDA67-6B8E-832D-CE22-37E098C7715A} - C:\DOCUME~1\Owner\APPLIC~1\SECOND~1\online junk.exe

O4 - HKLM\..\Run: [NT Logging Service] syslog32.exe
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [tons software dent proxy] C:\Documents and Settings\All Users\Application Data\TitleMapiTonsSoftware\Meow poke.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [Microsoft Inet Xp..] teekids.exe
O4 - HKLM\..\Run: [Windows Automation] mslaugh.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [Microsoft System Checkup] libsysmgr.exe
O4 - HKLM\..\Run: [VSProSetup] E:\VSP\eng\setup.exe
O4 - HKLM\..\RunServices: [Microsoft System Checkup] libsysmgr.exe
O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [Heck 2] C:\DOCUME~1\Owner\APPLIC~1\FlapCity\Locks Browse.exe

O9 - Extra button: Microsoft AntiSpyware helper - {4EF70471-954E-4EA1-AA57-5FA489D54556} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {4EF70471-954E-4EA1-AA57-5FA489D54556} - (no file) (HKCU)

With ALL OTHER WINDOWS CLOSED, click on Fix Checked.


Open Windows Explorer (Windows key+e), navigate to and delete the following files and folders (Don't be concerned if they can not be found):

c:\windows\system32\flsmngr.dll <--File

C:\Program Files\MessengerPlus! 3\ <--Folders
C:\DOCUME~1\Owner\APPLIC~1\FlapCity\
C:\Documents and Settings\All Users\Application Data\TitleMapiTonsSoftware\

Use Windows Search to locate the following files and delete them (most likely in the C:\Windows or C:\Windows\System32 folders):

syslog32.exe
teekids.exe
mslaugh.exe
libsysmgr.exe

If any of these resist being deleted, boot into Safe Mode and try from there.


Reboot and post a fresh HJT log along with the SilentRunners and Sched.bat data.

Due to inactivity, this thread will now be closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.