Help
I have a hp laptop dv6502au . The hard disc of my laptop is gone so i replaced it with a new one. The problem is that i created a set of recovery discs using a option in my laptop. But if i insert that recovery disc in my laptop it shows that 'this system does not support this recovery disc' I dont know how to install vista back to my laptop. My laptop came with original version of windows vista home premium. I have a product key also at the bottom of my laptop. Please help me to install legal version of vista back to my laptop. If you want any further details i am ready to provide it.
Thanks
Bharathwaj Vijayakumar
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please help to install windows vista in a hp laptop replaced with a new hard drive?
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#2
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Posted 04 February 2009 - 04:09 PM
hi,,, if you know anyone with an origanal vista disc then they can install vista back on your machine using the product key on the bottom of the laptop,,, a greenish blue sticker with microsoft on it,,,,, this install will not load all the HP stuff that comes with your pc when new,,,, but once the os is back on you could look on the discs to find all the HP stuff,,,,
good luck
good luck
Figgis,,,, LUFC
#3
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Posted 04 February 2009 - 05:43 PM
Most HP recovery disks are tattooed with the motherboard/model number - and won't work on other systems.
The easiest thing to do is to contact HP and describe the predicament. They may offer to send you a set of recovery disks for free. Worst case is that they'll make you pay for them. The last set I ordered was less than $20 US and I got them in 4 days.
The easiest thing to do is to contact HP and describe the predicament. They may offer to send you a set of recovery disks for free. Worst case is that they'll make you pay for them. The last set I ordered was less than $20 US and I got them in 4 days.
- John
**If you need a more detailed explanation, please ask for it. I have the Knack. **
**If you need a more detailed explanation, please ask for it. I have the Knack. **
#4
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Posted 04 February 2009 - 06:21 PM
Hi everybody thanks for the reply
I called hp and asked about this problem. They told that retail version of vista cannot be installed in my laptop with that product key at the bottom. They also told me that they cannot send recovery dvds because my laptop was got in india. Now iam in u.s they are asking some one to get recovery disc in india and send it to me. that process is more complicated .I dont know what to do.... If you are sure that any vista cd can be used with my product key then i can try one of my friend's cd which came with dell laptop...
I called hp and asked about this problem. They told that retail version of vista cannot be installed in my laptop with that product key at the bottom. They also told me that they cannot send recovery dvds because my laptop was got in india. Now iam in u.s they are asking some one to get recovery disc in india and send it to me. that process is more complicated .I dont know what to do.... If you are sure that any vista cd can be used with my product key then i can try one of my friend's cd which came with dell laptop...
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