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Error code when trying to run an online game.

#1 User is offline   bangwhosnext 

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  Posted 26 January 2009 - 01:38 PM

Hey there,

I am getting an error message when trying to RUN an online game called Poolsharks.
I've been playing the game for the last few months on my old computer and it worked fine, however, i've recently upgraded to a new computer and when i try to run the game, i get this message:

"Failed within client game: An attempt was made to load a program with an incorrect format. (Exception HRESULT: 0x8007000B)"

I've read somewhere that this is caused by trying to run a 32bit application on a 64bit system, but I've been searching through google and cant seem to find a straight forward solution to the problem.

I am kinda new to the board and a virtual novice when it comes to technical computer stuff, but i would really appreciate any help with this issue.

Thanks

Dave.

#2 User is offline   usasma 

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Posted 26 January 2009 - 06:38 PM

Is your new computer using a 64 bit version of Windows?

Also, check your Event Viewer for errors related to your game. To do this:

Click on Start, type "eventvwr.msc" (without the quotes) and press Enter.
Expand the Windows logs section, then select the Application log files entry.
Scroll down the list by time until you get to the time where the game gives the error code.
Double click on any error messages that you find and copy/paste the content into your next post.
- John
**If you need a more detailed explanation, please ask for it. I have the Knack. **

#3 User is offline   bangwhosnext 

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Posted 27 January 2009 - 12:15 AM

View Postusasma, on Jan 26 2009, 06:38 PM, said:

Is your new computer using a 64 bit version of Windows?

Also, check your Event Viewer for errors related to your game. To do this:

Click on Start, type "eventvwr.msc" (without the quotes) and press Enter.
Expand the Windows logs section, then select the Application log files entry.
Scroll down the list by time until you get to the time where the game gives the error code.
Double click on any error messages that you find and copy/paste the content into your next post.


Thanks for the reply. :huh:
Yes it is 64bit, and as i said in my original post, i think that the problem is that i am trying to run 32bit software on 64bit operating system.

Here is the copy/paste you asked for :

Log Name: Application
Source: SideBySide
Date: 27/01/2009 05:02:57
Event ID: 33
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: *****-PC
Description:
Activation context generation failed for "C:\Windows\Installer\{67E03279-F703-408F-B4BF-46B5FC8D70CD}\wksss.exe". Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found. Please use sxstrace.exe for detailed diagnosis.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="SideBySide" />
<EventID Qualifiers="49409">33</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-01-27T05:02:57.000Z" />
<EventRecordID>1212</EventRecordID>
<Channel>Application</Channel>
<Computer>david-PC</Computer>

<Data>msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"</Data>

<Data>C:\Windows\Installer\{67E03279-F703-408F-B4BF-46B5FC8D70CD}\wksss.exe</Data>

#4 User is offline   usasma 

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Posted 27 January 2009 - 08:06 AM

I would ensure that you have the .NET Framework V2 installed. If that still doesn't fix it, then it'd try the Program Compatibility Wizard (it appears to be an older program).

To do this, open up Help & Support and search for "compatibility" (without the quotes) and press Enter
Click on the link to open the Wizard and follow the prompts. You'll be looking to run the program in XP SP2 mode and to also Run as an Administrator.
- John
**If you need a more detailed explanation, please ask for it. I have the Knack. **

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