BleepingComputer.com: Laptop issue/hal.dll/Don't have CD

Jump to content

Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

Laptop issue/hal.dll/Don't have CD

#1 User is offline   Jeremy James 

  • Forum Regular
  • PipPipPip
  • Find Topics
  • Group: Members
  • Posts: 285
  • Joined: 10-November 05

Posted 07 January 2009 - 08:37 PM

Hey guys,

Thanks again.

I am getting this message:
Windows could not start because the following file is missing or corrupt:
<windows root>\system32\hal.dll
Please restore a copy of the above file.

I am working on the laptop for someone from my church, and he doesn't have the XP restore CD, but, this error message is coming up on boot. It is not letting me get into Safe mode or anything.

I can get to the set up screen, if need be.

Thanks.

Jeremy

#2 User is offline   hamluis 

  • Forum Addict
  • PipPipPipPipPipPip
  • Find Topics
  • Group: Moderator
  • Posts: 31,423
  • Joined: 03-September 05
  • Gender:Male
  • Location:Killeen, TX

Posted 07 January 2009 - 08:45 PM


#3 User is offline   Jeremy James 

  • Forum Regular
  • PipPipPip
  • Find Topics
  • Group: Members
  • Posts: 285
  • Joined: 10-November 05

Posted 07 January 2009 - 08:52 PM

Thanks.

#4 User is offline   hamluis 

  • Forum Addict
  • PipPipPipPipPipPip
  • Find Topics
  • Group: Moderator
  • Posts: 31,423
  • Joined: 03-September 05
  • Gender:Male
  • Location:Killeen, TX

Posted 07 January 2009 - 08:54 PM


#5 User is offline   Jeremy James 

  • Forum Regular
  • PipPipPip
  • Find Topics
  • Group: Members
  • Posts: 285
  • Joined: 10-November 05

Posted 07 January 2009 - 08:58 PM

Unfortunately, none of those are options. I am unable to get to a C prompt. It did say something to the effect of being able to use a CD to get to a C prompt, but, I do not know how to do that.

#6 User is offline   usasma 

  • Still visually handicapped, new avatar (a camel) :0)
  • PipPipPipPipPipPip
  • Find Topics
  • Group: Members
  • Posts: 16,690
  • Joined: 02-October 05
  • Gender:Male
  • Location:Southeastern CT, USA

Posted 07 January 2009 - 09:03 PM

For that you'll need a Windows CD that's the same version as the version installed on the system.
The cheapest thing (usually) is to contact the manufacturer of the PC for a replacement set.
- John
**If you need a more detailed explanation, please ask for it. I have the Knack. **

Share this topic:


Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

1 User(s) are reading this topic
0 members, 1 guests, 0 anonymous users