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MalwareByte's Anti-Malware Download

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When posting your problem, do not run and post a ComboFix logs. ComboFix is a tool that should only be run under the supervision of someone who has been trained in its use. Using it on your own can cause problems with your computer. Any posts containing CF Logs will be ignored.

To receive help, you should instead provide a detailed description of your problem, detailed word-for-word error messages that you are receiving, screenshots of strange behaviour, and your operating system. This information is much more useful to our helpers than a ComboFix log.

 
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> SYSTEM SECURITY PROBLEM, A CO- WORKER GOT THIS
mattb567
post Jan 7 2009, 04:30 PM
Post #1


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He System Security virus and i cannot get rid of ti. I downloaded malware removal but it would not let me install it. When i click next it just shuts down. I tried to re download it again and got the same results. Any help would be appreciated.
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usasma
post Jan 7 2009, 05:02 PM
Post #2


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Here's the instructions to remove it: http://www.bleepingcomputer.com/malware-re...system-security
Afterwards, I'd suggest following the instructions here just to be sure you got everything: http://www.bleepingcomputer.com/blogs/usas...?showentry=1252


--------------------
- John
**If you need a more detailed explanation, please ask for it. I have the Knack. **
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hamluis
post Jan 7 2009, 05:10 PM
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Honestly, I would just post at BleepingComputer.com - Am I infected What do I do - http://www.bleepingcomputer.com/forums/forum103.html

I don't see anything definitive or that I would trust...lots of banter.

Louis
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garmanma
post Jan 7 2009, 06:38 PM
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If you have a thumb drive or can burn a cd, you can download mbam from another computer
--------------------------------------------------

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.

---------------------------------

If mbam won't install

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.


--------------------
Mark

why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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mattb567
post Jan 8 2009, 10:35 AM
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I will try with the thumb drive today, that is what i was thinking after i got home last night. I will let you know. Thanks for the help guys.
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Cokekid
post Jan 9 2009, 03:25 PM
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I am also having the same problem as Matt 567, I have followed all of the above instructions
ie:(loading to a flash drive, changing extentions) and I am still unable to get this program to load.

When I double click the icon a box comes up asking me what language I prefer, After I select english it closes and then another box pops up so quickly and then disappears so fast that I am unable to read it.

Does anyone have anymore suggestions.?
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