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Vista Will Not Boot

#16 User is offline   dw1256 

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Posted 12 January 2009 - 03:26 PM

Sorry I haven't been back in a week but I had to put this aside for a bit. How can I remove Norton/Symantec without being able to load the operating system in normal mode or safe mode?

Thanks.

#17 User is offline   Zllio 

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Posted 12 January 2009 - 04:28 PM

Hi dw1256,

I think if you can't get to your operating system, then you need an operating system.

I have mainly questions and a couple of ideas. Do you have a Vista CD that you can boot up with? If so, does the computer boot up with the cd or do you get the same effect? Do you have two primary partitions on your computer which would allow you to install a second operating system? With XP it is possible to use Linux to view files in another partition of the computer. I expect this also works with Vista, but I would advise asking the Linux part of the forum first. In the following link, you can download a repair disk for Vista. You would have to do this on another computer using an ISO burner.

If you don't have a recovery disk, you can find the download links at the following website which is in German, but you'll see the links - one for 32bit, the other for 64bit - in the first post. If you click on the forum link you'll see that the access to this forum is delayed by an intermediate window encouraging you to register for the forum which then goes away and transfers you on to the forum. Since this requires a download, if you decide to make this, you'll need to create the ISO disk on a different computer. http://www.go-vista.de/forum/systemtools/vista-recovery-cd/

The content of the first post in the above link says basically - that when your Vista no longer runs smoothly, you can repair it with the installation disk. Some manufacturers however, don't deliver computers with either an installation or a repair disk. Because of this, this forum offers the two options for a recovery disk. These must be burned with an ISO image capability of something like Nero. You cannot use it to install Vista, but only for repair.

There's another link on Vista repair here: http://vistasupport.mvps.org/windows_vista...air_options.htm

Zllio

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