quicktime itunes

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quicktime itunes old quicktime

#1 CathyMc

New Member

Group: Members
Posts: 2
Joined: 01-January 09

Posted 01 January 2009 - 01:07 PM

Hi,

Received a ipod nano for Christmas.

We need to update quicktime, but keep getting the message "The older Version of QT cannot be removed."

Any help on uninstalling the old version of Quicktime would be greatly appreciated.

We have Windows XP

HAVE A GREAT DAY!
CathyMc

#2 boopme

To Insanity and Beyond

Group: Global Moderator
Posts: 46,295
Joined: 10-September 04
Gender:Male
Location:NJ USA

Posted 01 January 2009 - 10:19 PM

Hello ,I'm not certain how you did the process. I think a complete remove and replace of both may work.

Completely remove iTunes and QuickTime

How do I get help? Who is helping me?
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#3 Buddyme2

Senior Member

Group: Members
Posts: 382
Joined: 23-August 06

Posted 02 January 2009 - 03:38 AM

Does the Windows version of QT need to be removed in order to update it? Sorry for the stupid question but I use a Mac.
A couple Apple articles on troubleshooting iTunes and Quicktime.
http://support.apple.com/kb/TA44469?viewlocale=en_US
http://support.apple.com/kb/HT1926

BleepingComputer.com: quicktime itunes