 Windows Runtime Error, I can't get download anything IE7 wont open up |
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 Dec 31 2008, 06:40 PM
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#1
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New Member  Group: Members Posts: 11 Joined: 24-June 06 Member No.: 73,374  |
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Dec 31 2008, 10:04 PM
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#2
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Member Group: Members Posts: 22 Joined: 17-November 08 Member No.: 257,582 |
Did you try to start Internet Explorer without addons and check if you still are unable to download anything?
If not click Start-Run, type "iexplore -extoff" in the box (without the ""), click ok. |
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Jan 1 2009, 12:50 PM
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#3
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New Member Group: Members Posts: 11 Joined: 24-June 06 Member No.: 73,374 |
I tried what you said and the IE window popped up with absoultly no icons or anything on it...then I get a "Microsoft Visuall C ++Runtime Library" window and it says "Runtime Error" Program: C:Program Files\Internet Explorer\iexplore.exe This application has asked Runtime to terminate it in an unusuall way. Then the report window for reporting to Microsoft pops up
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Jan 1 2009, 07:05 PM
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#4
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Member Group: Members Posts: 22 Joined: 17-November 08 Member No.: 257,582 |
If you do not mind losing your Internet Explorer customizations, please try the following.
# Click Start, and then click Run # Type Inetcpl.cpl, and then press ENTER. The Internet Options dialog box opens # Click the Advanced tab, and then click Reset A dialog box appears that asks you to confirm the following: Are you sure you want to reset all Internet Explorer settings? # Click Reset to confirm that you want to reset all Internet Explorer settings. # After Internet Explorer finishes restoring the settings, click Close or OK to close all dialog boxes Tell me if it solved the problem. This post has been edited by vict0r: Jan 1 2009, 07:41 PM |
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Jan 2 2009, 11:28 AM
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#5
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New Member Group: Members Posts: 11 Joined: 24-June 06 Member No.: 73,374 |
nothing happens. I can't get the internet options dialog box to open up either. I killed IE...lol
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Jan 2 2009, 11:38 AM
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#6
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Member Group: Members Posts: 22 Joined: 17-November 08 Member No.: 257,582 |
QUOTE(muddflapp @ Jan 2 2009, 05:28 PM)  nothing happens. I can't get the internet options dialog box to open up either. I killed IE...lol hehe... Actually I did not really believe this would fix your problem. You can try this (this may fix your problem): Open notepad and copy and paste the following lines into the notepad window: regsvr32 /u /s urlmon.dll regsvr32 /u /s mshtml.dll regsvr32 /u /s shdocvw.dll regsvr32 /u /s browseui.dll regsvr32 /u /s jscript.dll regsvr32 /u /s vbscript.dll regsvr32 /u /s scrrun.dll regsvr32 /u /s msxml.dll regsvr32 /u /s actxprxy.dll regsvr32 /u /s softpub.dll regsvr32 /u /s wintrust.dll regsvr32 /u /s dssenh.dll regsvr32 /u /s rsaenh.dll regsvr32 /u /s gpkcsp.dll regsvr32 /u /s sccbase.dll regsvr32 /u /s slbcsp.dll regsvr32 /u /s cryptdlg.dll regsvr32 /u /s oleaut32.dll regsvr32 /u /s ole32.dll regsvr32 /u /s shell32.dll regsvr32 /u /s initpki.dll regsvr32 /u /s msjava.dll regsvr32 /s urlmon.dll regsvr32 /s mshtml.dll regsvr32 /s shdocvw.dll regsvr32 /s browseui.dll regsvr32 /s jscript.dll regsvr32 /s vbscript.dll regsvr32 /s scrrun.dll regsvr32 /s msxml.dll regsvr32 /s actxprxy.dll regsvr32 /s softpub.dll regsvr32 /s wintrust.dll regsvr32 /s dssenh.dll regsvr32 /s rsaenh.dll regsvr32 /s gpkcsp.dll regsvr32 /s sccbase.dll regsvr32 /s slbcsp.dll regsvr32 /s cryptdlg.dll regsvr32 /s oleaut32.dll regsvr32 /s ole32.dll regsvr32 /s shell32.dll regsvr32 /s initpki.dll regsvr32 /s msjava.dll Save the file as c:\reregisterie.cmd Click Start and then click Run. Type c:\reregisterie.cmd, and then press ENTER. A Command Prompt window will open to run the script and then close. Restart Windows Tell me if it made a difference ;) |
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Jan 2 2009, 12:35 PM
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#7
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New Member Group: Members Posts: 11 Joined: 24-June 06 Member No.: 73,374 |
Well Victor, nothing changed...lol. I appreciate all your efforts and am willing to keep on listening. I still get the Microsoft Visual C++ Runtime LIbrary window pop up as stated in previous post. I don't know if it helps you, but, when I start up Windows, I get two error windows that pop up...Saying" An internal error occurred in the intitialization stage and this application could not be started...they are Errors # 302 twice and Error #502 once. Does that help in finding the solution to my problem?
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Jan 2 2009, 02:57 PM
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#8
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Member Group: Members Posts: 22 Joined: 17-November 08 Member No.: 257,582 |
Those error messages tell me nothing. They seem to be http error messages (but can be other error messages). Do they tell which program issued these errormessages? Did you consider if your computer is infected with something malicious? If you at this point think your computer might be infected, please post a HijackThis log in the "HijackThis Logs and Virus/Trojan/Spyware/Malware Removal"-forum (here at BC).
It's actually not a big effort yet. You can find the fixes I suggested here: http://support.microsoft.com/ph/8722 ...under "Get guided help for Internet Explorer crash problems". I skipped a few steps I really don't think will fix your problem, try them if you want. The next suggestion from that guide is to start in a "clean boot" state as described here: http://support.microsoft.com/kb/310353 If IE7 does not work in the clean boot state, the suggestion is to reinstall IE7! Finally I'm now wondering if your computer has got network access. I think at this point you should you should definitely check. The HJT Team can easily spot if the log indicates a infection. If you do post a log, tell them about the error messages and your problems with IE7 and if you still got network access (and any other problems). This post has been edited by vict0r: Jan 2 2009, 02:59 PM |
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Jan 3 2009, 01:42 PM
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#9
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New Member Group: Members Posts: 11 Joined: 24-June 06 Member No.: 73,374 |
Thanks for you help. I ended up backing everything up and doing a system restore. It works now. It is probably not the best way to do it, but I took the easy way out.
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Jan 3 2009, 04:36 PM
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#10
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Member Group: Members Posts: 22 Joined: 17-November 08 Member No.: 257,582 |
Yeah, that's often the fastest way around.
I'm getting a new computer next week and I will set it up as I want with all the settings, antivirus and antispyware as I want them . Then I will make a compressed image and store it for emergency recovery. |
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| Lo-Fi Version | Time is now: 8th November 2009 - 04:27 AM |
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