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To receive help, you should instead provide a detailed description of your problem, detailed word-for-word error messages that you are receiving, screenshots of strange behaviour, and your operating system. This information is much more useful to our helpers than a ComboFix log.
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Dec 31 2008, 03:04 PM
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#1
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Member ![]() ![]() Group: Members Posts: 59 Joined: 15-November 06 Member No.: 95,889 |
Trojan.Vundo-Variant/Packaged-GEN (10) Adware.Prun-A (2) Trojan.Fake-Alert/Warning (3) Unclassified.Unknown Origin (10) Adware.Tracking Cookie (3) Adware.Vundo Variant/Rel (2) Adware.Vundo Variant (2) it removed/quarantined them, but whenever the scan finised, a windows error message came up saying: Generic Host Process for Win32 Services has encountered a problem and needs to close. It also said that the following files will be included in this error report: C:\DOCUME~1\Ownder\LOCALS~1\TempWERaf1e.dir00\svchost.exe.mdmp C:\DOCUME~1\Ownder\LOCALS~1\TempWERaf1e.dir00\appcompat.txt i did not send the error report another error message came up saying DCOM Service Process Launcher sevice terminated unexpectedly but this second error message does not come up now. after the computer restarted, i ran MBAM, and I have its log here: Malwarebytes' Anti-Malware 1.31 Database version: 1456 Windows 5.1.2600 Service Pack 3 12/31/2008 2:30:42 PM mbam-log-2008-12-31 (14-30-42).txt Scan type: Full Scan (C:\|D:\|E:\|) Objects scanned: 122252 Time elapsed: 30 minute(s), 50 second(s) Memory Processes Infected: 0 Memory Modules Infected: 1 Registry Keys Infected: 5 Registry Values Infected: 3 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 7 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: C:\WINDOWS\system32\ukrhspcu.dll (Trojan.Vundo.H) -> Delete on reboot. Registry Keys Infected: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\instkey (Trojan.Vundo) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully. Registry Values Infected: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\d004cda3 (Trojan.Vundo.H) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\prunnet (Trojan.Agent) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\prunnet (Trojan.Agent) -> Quarantined and deleted successfully. Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: C:\WINDOWS\system32\ukrhspcu.dll (Trojan.Vundo.H) -> Delete on reboot. C:\WINDOWS\system32\ucpshrku.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully. C:\WINDOWS\system32\senekarsipfqjo.dll (Trojan.Seneka) -> Delete on reboot. C:\Documents and Settings\Ownder\Local Settings\temp\xpre.tmp (Trojan.Downloader) -> Quarantined and deleted successfully. C:\WINDOWS\system32\seneka.dat (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\senekadf.dat (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\senekalog.dat (Trojan.Agent) -> Quarantined and deleted successfully. Now norton 360 still doesnt work, and there are still popups, but not that many. the norton antivirus 2009 popup/notifications have gone away, and i can navigate the internet now. however, there is still a problem because whenever i run the scans, the windows error message about Win32 Services comes up. Help as soon as possible would be greatly appreciated. THANKS!! |
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Dec 31 2008, 05:19 PM
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#2
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![]() BC 1st Responder ![]() ![]() ![]() ![]() ![]() ![]() Group: Global Moderator Posts: 9,844 Joined: 21-October 04 From: South Carolina - USA Member No.: 3,905 |
Hi srk_fan22,
QUOTE C:\WINDOWS\system32\ukrhspcu.dll (Trojan.Vundo.H) -> Delete on reboot. You have several of these entries on your log. Please be sure to reboot immediately after running Malwarebytes. This gives the program it's best chance of killing the infection. Then after the reboot grab the log. Please update and rerun Malwarebytes and post a fresh log. Lets see if anything is left out there. Please download ATF Cleaner by Atribune & save it to your desktop. alternate download link DO NOT use yet. Please download and install SUPERAntiSpyware Free
Double-click ATF-Cleaner.exe to run the program.
ATF-Cleaner must be "Run as an Administrator". Scan with SUPERAntiSpyware as follows:
-------------------- "In a world where you can be anything, be yourself." ~ unknown Become a BleepingComputer fan: Facebook |
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Jan 2 2009, 01:43 AM
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#3
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Member ![]() ![]() Group: Members Posts: 59 Joined: 15-November 06 Member No.: 95,889 |
thanks! but whenever i run an mbam scan, the same five infections always come up...like in every one of the scans, even if i have deleted them in the previous mbam scan. after reboot, if i run the mbam scan again, then the same infections show up. the infections are: malware.trace (category registry key, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan), trojan.vundo (category registry key, HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System), trojan.agent (category file, C:\WINDOWS\system32\seneka.dat), trojan.agent (trojan.agent (category file, C:\WINDOWS\system32\senekaadf.dat), and trojan.agent (category file, C:\WINDOWS\system32\senekalog.dat). heres the log for these 5 infections:
Malwarebytes' Anti-Malware 1.31 Database version: 1456 Windows 5.1.2600 Service Pack 3 1/2/2009 1:43:11 AM mbam-log-2009-01-02 (01-43-11).txt Scan type: Full Scan (C:\|D:\|E:\|) Objects scanned: 122342 Time elapsed: 37 minute(s), 59 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 2 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 3 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully. Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: C:\WINDOWS\system32\seneka.dat (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\senekadf.dat (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\senekalog.dat (Trojan.Agent) -> Quarantined and deleted successfully. also, whenver i go online, there are still some pop ups, but definitely not as frequently as before. and also, the window for norton 360 still doesn't come up, but i think the process is still running. so is there anything wrong with norton? should i switch my security system? heres the log for mbam (in safe mode): Malwarebytes' Anti-Malware 1.31 Database version: 1456 Windows 5.1.2600 Service Pack 3 1/1/2009 2:48:53 AM mbam-log-2009-01-01 (02-48-53).txt Scan type: Full Scan (C:\|D:\|E:\|) Objects scanned: 122110 Time elapsed: 30 minute(s), 44 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 2 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 3 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully. Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: C:\WINDOWS\system32\seneka.dat (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\senekadf.dat (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\senekalog.dat (Trojan.Agent) -> Quarantined and deleted successfully. and heres the log for superantispyware: SUPERAntiSpyware Scan Log http://www.superantispyware.com Generated 01/01/2009 at 06:16 PM Application Version : 4.24.1004 Core Rules Database Version : 3692 Trace Rules Database Version: 1668 Scan type : Complete Scan Total Scan Time : 03:39:45 Memory items scanned : 164 Memory threats detected : 0 Registry items scanned : 8117 Registry threats detected : 0 File items scanned : 72446 File threats detected : 3 Trojan.Unknown Origin C:\WINDOWS\SYSTEM32\CONFIG\SYSTEMPROFILE\APPLICATION DATA\24B2C5A72209F99D C:\WINDOWS\SYSTEM32\CONFIG\SYSTEMPROFILE\APPLICATION DATA\7C931B47B3D9FB2 C:\WINDOWS\SYSTEM32\CONFIG\SYSTEMPROFILE\APPLICATION DATA\EE03C2C11D5E6B88 |
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Jan 2 2009, 12:07 PM
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#4
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![]() BC 1st Responder ![]() ![]() ![]() ![]() ![]() ![]() Group: Global Moderator Posts: 9,844 Joined: 21-October 04 From: South Carolina - USA Member No.: 3,905 |
QUOTE also, whenver i go online, there are still some pop ups, but definitely not as frequently as before. and also, the window for norton 360 still doesn't come up, but i think the process is still running. so is there anything wrong with norton? should i switch my security system? You may end up reloading Norton. Let's do a few more scans and see what happens. Please print out and follow these instructions: "How to use SDFix". <- This program is for Windows 2000/XP ONLY. When using this tool, you must use the Administrator's account or an account with "Administrative rights"
-------------------- "In a world where you can be anything, be yourself." ~ unknown Become a BleepingComputer fan: Facebook |
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Jan 3 2009, 03:57 PM
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#5
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Member ![]() ![]() Group: Members Posts: 59 Joined: 15-November 06 Member No.: 95,889 |
heres the report:
SDFix: Version 1.240 Run by Ownder on Sat 01/03/2009 at 03:32 PM Microsoft Windows XP [Version 5.1.2600] Running From: C:\SDFix Checking Services : Restoring Default Security Values Restoring Default Hosts File Rebooting Checking Files : Trojan Files Found: C:\DOCUME~1\Ownder\LOCALS~1\Temp\TMP10.tmp - Deleted C:\DOCUME~1\Ownder\LOCALS~1\Temp\TMP11.tmp - Deleted C:\DOCUME~1\Ownder\LOCALS~1\Temp\TMP12.tmp - Deleted C:\DOCUME~1\Ownder\LOCALS~1\Temp\TMP14.tmp - Deleted C:\DOCUME~1\Ownder\LOCALS~1\Temp\TMP15.tmp - Deleted C:\DOCUME~1\Ownder\LOCALS~1\Temp\TMP16.tmp - Deleted C:\DOCUME~1\Ownder\LOCALS~1\Temp\TMP17.tmp - Deleted C:\DOCUME~1\Ownder\LOCALS~1\Temp\TMP18.tmp - Deleted C:\DOCUME~1\Ownder\LOCALS~1\Temp\TMP19.tmp - Deleted C:\DOCUME~1\Ownder\LOCALS~1\Temp\TMP1A.tmp - Deleted C:\DOCUME~1\Ownder\LOCALS~1\Temp\TMP1B.tmp - Deleted C:\DOCUME~1\Ownder\LOCALS~1\Temp\TMP1C.tmp - Deleted C:\DOCUME~1\Ownder\LOCALS~1\Temp\TMP1D.tmp - Deleted C:\DOCUME~1\Ownder\LOCALS~1\Temp\TMP2.tmp - Deleted C:\DOCUME~1\Ownder\LOCALS~1\Temp\TMP3.tmp - Deleted C:\DOCUME~1\Ownder\LOCALS~1\Temp\TMP4.tmp - Deleted C:\DOCUME~1\Ownder\LOCALS~1\Temp\TMP5.tmp - Deleted C:\DOCUME~1\Ownder\LOCALS~1\Temp\TMP6.tmp - Deleted C:\DOCUME~1\Ownder\LOCALS~1\Temp\TMP7.tmp - Deleted C:\DOCUME~1\Ownder\LOCALS~1\Temp\TMPE.tmp - Deleted C:\DOCUME~1\Ownder\LOCALS~1\Temp\TMPF.tmp - Deleted Removing Temp Files ADS Check : Final Check : catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2009-01-03 15:45:34 Windows 5.1.2600 Service Pack 3 NTFS scanning hidden processes ... scanning hidden services & system hive ... disk error: C:\WINDOWS\system32\config\system, 0 scanning hidden registry entries ... disk error: C:\WINDOWS\system32\config\software, 0 disk error: C:\Documents and Settings\Ownder\ntuser.dat, 0 scanning hidden files ... disk error: C:\WINDOWS\ please note that you need administrator rights to perform deep scan Remaining Services : Authorized Application Key Export: [HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list] "%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019" "%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000" "C:\\Program Files\\uTorrent\\uTorrent.exe"="C:\\Program Files\\uTorrent\\uTorrent.exe:*:Enabled:ęTorrent" "C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"="C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe:*:Enabled:AOL Loader" "C:\\Program Files\\AIM6\\aim6.exe"="C:\\Program Files\\AIM6\\aim6.exe:*:Enabled:AIM" "C:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"="C:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE:*:Enabled:Microsoft Office OneNote" "C:\\Program Files\\LimeWire\\LimeWire.exe"="C:\\Program Files\\LimeWire\\LimeWire.exe:*:Enabled:LimeWire" "C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger" "C:\\Program Files\\Bonjour\\mDNSResponder.exe"="C:\\Program Files\\Bonjour\\mDNSResponder.exe:*:Enabled:Bonjour" "C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes" [HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list] "%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019" "%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000" Remaining Files : File Backups: - C:\SDFix\backups\backups.zip Files with Hidden Attributes : Thu 3 Apr 2008 0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv01.tmp" Sun 14 Dec 2008 50,176 ...H. --- "C:\Documents and Settings\Ownder\My Documents\English\literature junior year\~WRL3657.tmp" Mon 29 Dec 2008 44,544 ...H. --- "C:\Documents and Settings\Ownder\My Documents\History\history junior year\~WRL0001.tmp" Finished! |
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Jan 3 2009, 07:55 PM
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#6
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![]() BC 1st Responder ![]() ![]() ![]() ![]() ![]() ![]() Group: Global Moderator Posts: 9,844 Joined: 21-October 04 From: South Carolina - USA Member No.: 3,905 |
Please run the F-Secure Online Scanner
Note: This Scanner is for Internet Explorer Only! Follow the Instruction here for installation. Accept the License Agreement. Once the ActiveX installs,Click Full System Scan Once the download completes, the scan will begin automatically. The scan will take some time to finish, so please be patient. When the scan completes, click the Automatic cleaning (recommended) button. Click the Show Report button and Copy&Paste the entire report in your next reply. Then update and rerun Malwarebytes - post a fresh log. -------------------- "In a world where you can be anything, be yourself." ~ unknown Become a BleepingComputer fan: Facebook |
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Jan 4 2009, 12:35 AM
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#7
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Member ![]() ![]() Group: Members Posts: 59 Joined: 15-November 06 Member No.: 95,889 |
i tried to update malwarebytes, but a message keeps on popping up saying "Update failed. make sure you are connected to the internet and your firewall is set to allow malwarebytes' anti-malware to access the internet." i don't understand why because the windows firewall isn't in the way either and i am connected to the internet.
heres the report for F-Secure: Scanning Report Saturday, January 03, 2009 22:56:41 - 23:33:43 Computer name: 71AEB1941296405 Scanning type: Scan system for malware, rootkits Target: C:\ -------------------------------------------------------------------------------- Result: 6 malware found AdWare.Win32.SuperJuan (spyware) System INI/Vundo.A (virus) C:\WINDOWS\SYSTEM32\XFILLUVW.INI TrackingCookie.2o7 (spyware) System TrackingCookie.Advertising (spyware) System TrackingCookie.Doubleclick (spyware) System TrackingCookie.Yieldmanager (spyware) System -------------------------------------------------------------------------------- Statistics Scanned: Files: 32716 System: 3942 Not scanned: 8 Actions: Disinfected: 0 Renamed: 0 Deleted: 0 None: 6 Submitted: 0 Files not scanned: C:\HIBERFIL.SYS C:\PAGEFILE.SYS C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT C:\WINDOWS\SYSTEM32\CONFIG\SAM C:\WINDOWS\SYSTEM32\CONFIG\SECURITY C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCRST.DLL -------------------------------------------------------------------------------- Options Scanning engines: F-Secure USS: 2.40.0 F-Secure Hydra: 2.8.8110, 2009-01-03 F-Secure AVP: 7.0.171, 2009-01-02 F-Secure Pegasus: 1.20.0, 2008-11-17 F-Secure Blacklight: 0.0.0 Scanning options: Scan defined files: COM EXE SYS OV? BIN SCR DLL SHS HTM HTML HTT VBS JS INF VXD DO? XL? RTF CPL WIZ HTA PP? PWZ P?T MSO PIF . ACM ASP AX CNV CSC DRV INI MDB MPD MPP MPT OBD OBT OCX PCI TLB TSP WBK WBT WPC WSH VWP WML BOO HLP TD0 TT6 MSG ASD JSE VBE WSC CHM EML PRC SHB LNK WSF {* PDF ZL? XML ZIP XXX ANI AVB BAT CMD JPG LSP MAP MHT MIF PHP POT SWF WMF NWS TAR Use Advanced heuristics also, heres the log for malwarebytes (when i ran an un-updated scan)-->i think these 5 infected items are the same ones as before: Malwarebytes' Anti-Malware 1.31 Database version: 1456 Windows 5.1.2600 Service Pack 3 1/4/2009 12:34:30 AM mbam-log-2009-01-04 (00-34-30).txt Scan type: Full Scan (C:\|D:\|E:\|) Objects scanned: 124623 Time elapsed: 31 minute(s), 26 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 2 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 3 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully. Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: C:\WINDOWS\system32\seneka.dat (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\senekadf.dat (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\senekalog.dat (Trojan.Agent) -> Quarantined and deleted successfully. |
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Jan 4 2009, 02:34 PM
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#8
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![]() BC 1st Responder ![]() ![]() ![]() ![]() ![]() ![]() Group: Global Moderator Posts: 9,844 Joined: 21-October 04 From: South Carolina - USA Member No.: 3,905 |
QUOTE C:\WINDOWS\system32\seneka.dat (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\senekadf.dat (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\senekalog.dat (Trojan.Agent) -> Quarantined and deleted successfully. These files are being protected by a rootkit. I think our best path would be to refer you to the HJT forums. Please follow this guide from step (6). Post a HJT log to the HJT forum and a Team member will be along to help you as soon as possible. You may wish to post a link back to this topic to see what was discussed thus far. If you need any help with the guide, please let me know. Best wishes - you are in good hands... -------------------- "In a world where you can be anything, be yourself." ~ unknown Become a BleepingComputer fan: Facebook |
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Jan 4 2009, 03:27 PM
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#9
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Member ![]() ![]() Group: Members Posts: 59 Joined: 15-November 06 Member No.: 95,889 |
thank you for all your help. i really appreciate it
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Jan 4 2009, 05:42 PM
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#10
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![]() BC 1st Responder ![]() ![]() ![]() ![]() ![]() ![]() Group: Global Moderator Posts: 9,844 Joined: 21-October 04 From: South Carolina - USA Member No.: 3,905 |
You are welcome. I wish we could have cleaned everything, but some malware requires more powerful tools.
http://www.bleepingcomputer.com/forums/ind...amp;pid=1075821 Since you now have an open topic, please follow only the advise of the HJT Team member who takes your log. This topic is now closed... Take care -------------------- "In a world where you can be anything, be yourself." ~ unknown Become a BleepingComputer fan: Facebook |
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| Lo-Fi Version | Time is now: 8th November 2009 - 01:39 AM |