 "System Security" Rogue Spyware, Can't get rid of it--Tried Malwarebytes, didn't work |
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 Dec 31 2008, 12:27 PM
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New Member  Group: Members Posts: 2 Joined: 30-December 08 Member No.: 276,010  |
I have read the post about getting rid of this, and I've downloaded Malwarebytes' Anti-Malware (MBAM) software and run it twice and it does not get rid of it. Each time I run MBAM, it identifies the rogue software, but even when I try to remove it, it's still there! I have also run Avast! and Troja Remover--nothing works! Here is my DDS log (I'm attaching the "attach" file unzipped because it's so small): DDS (Version 1.1.0) - NTFSx86 Run by Harry at 12:15:22.94 on Wed 12/31/2008 Internet Explorer: 7.0.5730.13 Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.190.35 [GMT -5:00] AV: avast! antivirus 4.8.1296 [VPS 081231-0] *On-access scanning enabled* (Updated) FW: Sunbelt Kerio Personal Firewall *enabled* ============== Running Processes =============== C:\WINDOWS\system32\svchost -k DcomLaunch svchost.exe C:\WINDOWS\System32\svchost.exe -k netsvcs svchost.exe svchost.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe C:\Program Files\Alwil Software\Avast4\ashServ.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\System32\Ati2evxx.exe C:\WINDOWS\system32\HPConfig.exe C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\lxdcserv.exe C:\WINDOWS\System32\lxdccoms.exe C:\PROGRA~1\Ontrack\SYSTEM~1\MXTask.exe C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe C:\WINDOWS\system32\carpserv.exe C:\Program Files\Internet Explorer\iexplore.exe C:\PROGRA~1\HPQ\ONE-TO~1\OneTouch.EXE C:\Program Files\Synaptics\SynTP\SynTPLpr.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Lexmark 1300 Series\lxdcamon.exe C:\Program Files\Alwil Software\Avast4\ashWebSv.exe C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe C:\Documents and Settings\All Users\Application Data\103866954\230053460.exe C:\WINDOWS\system32\ctfmon.exe C:\Documents and Settings\Harry\Desktop\dds.scr ============== Pseudo HJT Report =============== uStart Page = hxxp://www.yahoo.com/ uWindow Title = Microsoft Internet Explorer provided by Compaq uSearch Bar = hxxp://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=searchfavweb&c=1c02&lc=0409 uInternet Connection Wizard,ShellNext = hxxp://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=1c02&lc=0409 mSearchAssistant = hxxp://my.netzero.net/s/search?r=minisearch BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 5.0\reader\activex\AcroIEHelper.ocx BHO: {243b17de-77c7-46bf-b94b-0b5f309a0e64} - c:\program files\microsoft money\system\mnyside.dll BHO: X1IEHook Class: {52706ef7-d7a2-49ad-a615-e903858cf284} - c:\program files\netzero\qsacc\X1IEBHO.dll BHO: {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - No File TB: ZeroBar: {f0f8ecbe-d460-4b34-b007-56a92e8f84a7} - c:\program files\netzero\Toolbar.dll TB: {C17590D2-ECB4-4B15-8820-F58798DCC118} - No File TB: {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - No File TB: {5A074B29-F830-49DE-A31B-5BB9D7F6B407} - No File EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe mRun: [AtiPTA] atiptaxx.exe mRun: [CARPService] carpserv.exe mRun: [TkBellExe] c:\program files\common files\real\update_ob\realsched.exe -osboot mRun: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d mRun: [srmclean] c:\cpqs\scom\srmclean.exe mRun: [Display Settings] c:\program files\hpq\notebook utilities\hptasks.exe /s mRun: [QT4HPOT] c:\progra~1\hpq\one-to~1\OneTouch.EXE mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe mRun: [Cpqset] c:\program files\hpq\default settings\cpqset.exe mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime mRun: [lxdcmon.exe] "c:\program files\lexmark 1300 series\lxdcmon.exe" mRun: [lxdcamon] "c:\program files\lexmark 1300 series\lxdcamon.exe" mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe mRun: [230053460] "c:\documents and settings\all users\application data\103866954\230053460.exe" StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - {DD6687B5-CB43-4211-BFC9-2942CCBDCB3E} - c:\program files\microsoft money\system\mnyside.dll ============= SERVICES / DRIVERS =============== =============== Created Last 30 ================ 2008-12-30 14:45 54,156 a---h--- c:\windows\QTFont.qfn 2008-12-30 14:45 1,409 a------- c:\windows\QTFont.for 2008-12-29 17:16 <DIR> --d----- c:\docume~1\harry\applic~1\Malwarebytes 2008-12-29 17:16 15,504 a------- c:\windows\system32\drivers\mbam.sys 2008-12-29 17:16 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys 2008-12-29 17:16 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes 2008-12-29 17:15 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware 2008-12-29 14:36 <DIR> --d----- c:\docume~1\alluse~1\applic~1\103866954 ==================== Find3M ==================== 2008-12-13 01:40 3,593,216 -------- c:\windows\system32\dllcache\mshtml.dll 2008-11-07 16:45 2,174,976 -------- c:\windows\system32\dllcache\WMVCore.dll 2008-10-24 06:21 455,296 -------- c:\windows\system32\dllcache\mrxsmb.sys 2008-10-23 07:36 286,720 a------- c:\windows\system32\gdi32.dll 2008-10-23 07:36 286,720 -------- c:\windows\system32\dllcache\gdi32.dll 2008-10-16 14:13 1,809,944 a------- c:\windows\system32\dllcache\wuaueng.dll 2008-10-16 14:13 202,776 a------- c:\windows\system32\dllcache\wuweb.dll 2008-10-16 14:12 323,608 a------- c:\windows\system32\dllcache\wucltui.dll 2008-10-16 14:12 561,688 a------- c:\windows\system32\dllcache\wuapi.dll 2008-10-16 14:09 92,696 a------- c:\windows\system32\dllcache\cdm.dll 2008-10-16 14:09 51,224 a------- c:\windows\system32\dllcache\wuauclt.exe 2008-10-16 14:08 34,328 a------- c:\windows\system32\dllcache\wups.dll 2008-10-16 14:06 268,648 a------- c:\windows\system32\mucltui.dll 2008-10-16 14:06 208,744 a------- c:\windows\system32\muweb.dll 2008-10-16 08:11 70,656 -------- c:\windows\system32\dllcache\ie4uinit.exe 2008-10-16 08:11 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe 2008-10-15 11:34 337,408 -------- c:\windows\system32\dllcache\netapi32.dll 2008-10-15 02:06 633,632 -------- c:\windows\system32\dllcache\iexplore.exe 2008-10-15 02:04 161,792 -------- c:\windows\system32\dllcache\ieakui.dll 2008-10-03 05:02 247,326 a------- c:\windows\system32\strmdll.dll 2008-10-03 05:02 247,326 -------- c:\windows\system32\dllcache\strmdll.dll 1998-12-08 21:53 186,368 a------- c:\program files\common files\IRAREG.DLL 1998-12-08 21:53 99,840 a------- c:\program files\common files\IRAABOUT.DLL 1998-12-08 21:53 70,144 a------- c:\program files\common files\IRAMDMTR.DLL 1998-12-08 21:53 48,640 a------- c:\program files\common files\IRALPTTR.DLL 1998-12-08 21:53 31,744 a------- c:\program files\common files\IRAWEBTR.DLL 1998-12-08 21:53 17,920 a------- c:\program files\common files\IRASRIAL.DLL 2008-09-29 16:22 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008092920080930\index.dat ============= FINISH: 12:17:28.58 ===============
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Jan 10 2009, 06:57 PM
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 Malware Hunter Group: HJT Team Posts: 69 Joined: 12-May 07 From: USA Member No.: 130,561 |
Hello and welcome to Bleeping Computer my name is BHowett and I will be helping you get sorted.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far. Thanks and again sorry for the delay. Please perform the following scan:
After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERE --------------------  Please do not PM me asking for support. Post on the forums instead :) Please be courteous, polite, and say thank you. Please post the final results, good or bad. We like to know! Search the Forums | Forum Help  My help is always free, but if you feel I have helped you and would like to make a small donation, please click --->  |
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Jan 16 2009, 10:31 AM
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Malware Hunter Group: HJT Team Posts: 69 Joined: 12-May 07 From: USA Member No.: 130,561 |
Due to lack of feedback, this topic has been closed.
If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic. -------------------- Please do not PM me asking for support. Post on the forums instead :) Please be courteous, polite, and say thank you. Please post the final results, good or bad. We like to know! Search the Forums | Forum Help My help is always free, but if you feel I have helped you and would like to make a small donation, please click ---> |
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