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Hi, I was wondering if anyone could help.
My laptop's (Advent 8117 if that helps) been working fine, then this morning things went pear-shaped. To begin with things went fine - Everything seemed to load up as normal, I left the room for maybe 5-10 minutes and when I returned there was a black screen. I waited a while and nothing happened so I restarted.
It comes up with 'Windows failed to start. A recent hardware or software change might be the cause.'
It doessn't seem to matter what I click here because my 'Techguys' support thing comes up either way but now nothing on it works. To begin with I ran the Repair Environment, but it couldn't fix it. I also got to try a System Restore but I seem to have no points to restore to.
Now I can't get the Techguys page to do anything. So I tried running in Safe Mode but once again I'm faced with the unmoving Techguys page, and the same goes for when I try and load from the last working point.
The only thing I can think could be the cause is that a small ornament fell off a nearby shelf and caught my laptop. Could this have messed it up? It didn't fall far or hard. Would anything at all happen if this was the case?
I don't have any backup discs or a Vista Cd.
Any help on this would be much apreciated. I have no idea when it comes to this.
Thanks!
My laptop's (Advent 8117 if that helps) been working fine, then this morning things went pear-shaped. To begin with things went fine - Everything seemed to load up as normal, I left the room for maybe 5-10 minutes and when I returned there was a black screen. I waited a while and nothing happened so I restarted.
It comes up with 'Windows failed to start. A recent hardware or software change might be the cause.'
It doessn't seem to matter what I click here because my 'Techguys' support thing comes up either way but now nothing on it works. To begin with I ran the Repair Environment, but it couldn't fix it. I also got to try a System Restore but I seem to have no points to restore to.
Now I can't get the Techguys page to do anything. So I tried running in Safe Mode but once again I'm faced with the unmoving Techguys page, and the same goes for when I try and load from the last working point.
The only thing I can think could be the cause is that a small ornament fell off a nearby shelf and caught my laptop. Could this have messed it up? It didn't fall far or hard. Would anything at all happen if this was the case?
I don't have any backup discs or a Vista Cd.
Any help on this would be much apreciated. I have no idea when it comes to this.
Thanks!
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