Computer Help and Spyware Removal Computer Help and Spyware Removal Computer Help and Spyware Removal Computer Help Forums Windows Startup Programs Database Spyware and Malware Removal Guides Computer Tutorials Uninstall Database File Database Computer Glossary Computer Resources
 

Welcome Guest ( Log In | Click here to Register a free account now! )



Register a free account to unlock additional features at BleepingComputer.com
Welcome to Bleeping Computer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.
Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Important Announcement: We have a terrific contest still running on the site that I wanted all our members and guests to know about.

The chance to win two Seagate FreeAgent external hard drives. More information about this contest can be found here.

I suggest everyone submit an entry for them.

- BleepingComputer Management
2 Pages V   1 2 >  
Reply to this topicStart new topic
> blue screen errors
starsdong
post Aug 8 2004, 01:55 PM
Post #1


Member
**

Group: Members
Posts: 20
Joined: 28-June 04
Member No.: 1,051
My windows XP pro got such a problem: when I turn off or restart the computer, a blue screen will come out during shutting down

STOP c000021a (Fatal System Error)
The windows Logon Process system process terminated unexpectedly with a status of ox80000004 (ox00000000, ox00000000).
The system has been shut down.

But the system can be started later.
Furthermore, an error message will come out when I close some windows (IE, other application softwares etc.) saying:
xxxx has encounterd a problem and ...

can anyone help me?
Thanks
Go to the top of the page
 
+Quote Post
brunt
post Aug 8 2004, 01:58 PM
Post #2





Guests
Howdy starsdong. Lets see if we can get a little deeper into the error message. Right click my computer...left click manage... left click event viewer...click on applications see if there are any red or yellow warnings in there. then on systme under event viewer and see if any yellow or red warnings are in there! Let me know what they say! There will be a bunch just tell the first cupople warnings in each
Go to the top of the page
 
+Quote Post
starsdong
post Aug 8 2004, 02:15 PM
Post #3


Member
**

Group: Members
Posts: 20
Joined: 28-June 04
Member No.: 1,051
hi, brunt:
There are many errors in Application
the most recent one is

Date: 2004-8-8 Source: Application Error
Time: 15:05:29 Category: None
Type: Error Event ID: 1000
User: N/A
Computer: XINDONG

Description:
Faulting application mmc.exe, version 5.1.2600.0, faulting module unknown, version 0.0.0.0, fault address 0x00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

In System of Event viewer, there are a few warnings and errors:
First warning:
Date: 2004-8-8 Source: b57w2k
Time: 14:24:05 Category: None
Type: Warning EventID: 4
User: N/A
Computer: XINDONG

Description:
Broadcom 570x Gigabit Integrated Controller: The network link is down. Check to make sure the network cable is properly connected.

And the first error is like this
Date: 2004-8-8 Source: Cdrom
Time: 14:21:44 Category: None
Type: Error EventID: 15
User: N/A
Computer: XINDONG

Description:
The device, \Device\CdRom0, is not ready for access yet.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Go to the top of the page
 
+Quote Post
brunt
post Aug 8 2004, 02:18 PM
Post #4





Guests
hmm. ok would do me a favor and go to this site and run a test. and paste the results back here! You have to click "after the test" the techexpress button and copy the letters and number. This way I can get deeper into your system as it is saying your ethernet adapter is down.

pcpitstop.com, run the full test
Go to the top of the page
 
+Quote Post
brunt
post Aug 8 2004, 02:26 PM
Post #5





Guests
Here download this as well and instlal it ! This is for the faulting application


http://www.microsoft.com/downloads/details...&displaylang=en
Go to the top of the page
 
+Quote Post
starsdong
post Aug 8 2004, 02:34 PM
Post #6


Member
**

Group: Members
Posts: 20
Joined: 28-June 04
Member No.: 1,051
how long does it take?
It seems to stuck at "Checking Internet upload speed..."
it stops there for already 5mins
Go to the top of the page
 
+Quote Post
starsdong
post Aug 8 2004, 02:36 PM
Post #7


Member
**

Group: Members
Posts: 20
Joined: 28-June 04
Member No.: 1,051
forget about the previous one. It goes on now
Go to the top of the page
 
+Quote Post
brunt
post Aug 8 2004, 02:36 PM
Post #8





Guests
oh you cant be doing anything else while your doing the test! Sorry forgot to tell you that!
Go to the top of the page
 
+Quote Post
starsdong
post Aug 8 2004, 03:04 PM
Post #9


Member
**

Group: Members
Posts: 20
Joined: 28-June 04
Member No.: 1,051
The test summary report is here:
http://www.pcpitstop.com/pcpitstop/Summary...9RALWPL3AUSQYFE
Go to the top of the page
 
+Quote Post
starsdong
post Aug 8 2004, 03:15 PM
Post #10


Member
**

Group: Members
Posts: 20
Joined: 28-June 04
Member No.: 1,051
I have installed the package you give me. But the faulting is still there. Every time it is saying:

xxxxxxx (IE, MMC etc) has encountered a problem and needs to close. We are sorry for the inconvenience.
If you were in the middle of something, the information you were working on might be lost.
For more information about this error, click here.

Then those IE or MMC windows will crash.
Go to the top of the page
 
+Quote Post
brunt
post Aug 8 2004, 03:24 PM
Post #11





Guests
Here go here and download this and let it run the diagnostic on yuor pc! I already put your serial number in so just download from htp.


Dell
Go to the top of the page
 
+Quote Post
starsdong
post Aug 8 2004, 03:37 PM
Post #12


Member
**

Group: Members
Posts: 20
Joined: 28-June 04
Member No.: 1,051
I downloaded that file and run it, it says:

Diagnostics:Dell 32 Bit Diagnostics Diagnostics Utility Version A5035
For
PowerEdge - 4600, 6600, 6650, 2650, 2600, 1600SC, 1750;
PowerVault - 770N, 775N
On
Not Applicable - English

When I continue, the error window comes out
32-bit Self-extractor module has encounter a problem and ........
Go to the top of the page
 
+Quote Post
brunt
post Aug 8 2004, 03:44 PM
Post #13





Guests
hmm I am trying to find a solution other than reformatting your hd and alot of the solutions are pointin gthat way! Do you have go back installed?
Go to the top of the page
 
+Quote Post
starsdong
post Aug 8 2004, 03:44 PM
Post #14


Member
**

Group: Members
Posts: 20
Joined: 28-June 04
Member No.: 1,051
I need to mention, when I finished downloading that file, an error window came out too. Similar as I said before. I don't know if this affects the downloaded file?
Go to the top of the page
 
+Quote Post
starsdong
post Aug 8 2004, 03:46 PM
Post #15


Member
**

Group: Members
Posts: 20
Joined: 28-June 04
Member No.: 1,051
At least, I have not installed GoBack manually and I cannot find it in the Programs list.
Go to the top of the page
 
+Quote Post
« Next Oldest · Windows 95/98/ME · Next Newest »
 

2 Pages V   1 2 >
Reply to this topicStart new topic
1 User(s) are reading this topic (1 Guests and 0 Anonymous Users)
0 Members:

 

Display Mode: Standard · Switch to: Linear+ · Switch to: Outline

Track this topic · Email this topic · Print this topic · Subscribe to this forum

Lo-Fi Version Time is now: 5th December 2008 - 12:27 PM


Advertise   |   About Us   |   Terms of Use   |   Privacy Policy   |   Contact Us   |   Site Map   |   Chat   |   Tutorials   |   Uninstall List
Discussion Forums   |   The Computer Glossary   |   Resources   |   RSS Feeds   |   Startups   |   The File Database   |   Malware Removal Guides

© 2003-2008 All Rights Reserved Bleeping Computer LLC.

Powered By IP.Board © 2008  IPS, Inc.