BleepingComputer.com: Compaq System Recovery Error

Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

Compaq System Recovery Error

#1 User is offline   Lucidion 

  • New Member
  • Pip
  • Find Topics
  • Group: Members
  • Posts: 9
  • Joined: 10-January 08

Posted 07 December 2008 - 12:57 AM

Computer Specifications:
Compaq Presario
AMD Sempron Processor 3200+
984MHz 224MB RAM
Microsoft Windows XP Home Edition
Service Pack 2

Hello everyone. Recently, I have been working on my mother's computer and I decided to run the built in System Recovery that is prompted at start-up and in windows as well. When I attempted to run the system recovery, I ran right into a brick wall. When I pressed F10 at startup, I was lead to the loading screen for System Recovery, immediately following another loading screen with the Compaq logo. Immediately, I am lead to a blue screen with the following error.

STOP:c000021a Fatal System Error
The Windows Logon Process System
Process terminated unexpectedly with
a status of 0xc0000034 (0x00000000 0x00000000)

I know this has something to do with the system files because I have gone over other forums that discuss problems and repairs with a similar issue. However, most of their issues caused them to have no access to windows at all. In fact, I can easily access windows and use the programs installed on her computer. There's only a few startup programs that fail such as svchost.exe .. I hope that, because of the special case that I still have access to windows that someone may be able to help me bypass this issue. I will very much appreciate any suggestions you all may have.

#2 User is offline   scissorhands7 

  • Member
  • Find Topics
  • Group: Banned
  • Posts: 110
  • Joined: 04-December 08

Posted 07 December 2008 - 01:04 AM


#3 User is offline   Lucidion 

  • New Member
  • Pip
  • Find Topics
  • Group: Members
  • Posts: 9
  • Joined: 10-January 08

Posted 07 December 2008 - 03:28 AM

I've attempted all of the recommended options listed in that and many other threads for repairing this problem to no avail. Currently, I'm using a software that will (hopefully) recover the lost system files necessary to run the system restore. I will update my progress as it goes. Any feedback will be greatly appreciated.

Share this topic:


Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

1 User(s) are reading this topic
0 members, 1 guests, 0 anonymous users