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> Internet Explorer Spyware, Spyware popups
atee
post Dec 4 2008, 11:21 AM
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Hi there,
My internet explorer is opening new web browsers and displaying a windows explorer message "your computer has been struck by spyware, install antivirus 2009". I have attached the logfile. Can someone help out , thanks smile.gif

Attached File(s)
Attached File  hijackthis.log ( 11.28k ) Number of downloads: 9
 
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scissorhands7
post Dec 4 2008, 11:32 AM
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Do the following and tell me how you are doing afterward.

1. Uninstall Symantec Internet Security (this program slows down your computer so much that you might as well have a virus on it)
2. Go to start menu and click "Run" or if you use vista just "Search" this. Type msconfig.
Got to the startup tab and disable all programs from starting on startup
3. Install Avast Just google it and install it (its free).
4. Install Ad-Aware 2008 Just google it and install it (its free as well)
5. Run scans on both AdAware and Avast and then tell me if this problem reoccurs.
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TMacK
post Dec 4 2008, 12:00 PM
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Hello atee, welcome to Bleeping Computer smile.gif

I have moved your Topic that includes a HijackThis log here to the Misplaced HJT Logs forum. You posted your log in a forum not intended for HijackThis logs analysis and probably missed the directions we provide to those who require assistance. We can only allow topics with such logs in the HijackThis Logs and Malware Removal forum. This restriction is to ensure you get the best help available, from those who specialize in malware anlaysis and removal. It also should prevent you from receiving ineffective or even potentially dangerous advice, whether well meaning or not.

Prior to posting a HJT log, we ask that you please read and follow all instructions in the pinned topic titled Preparation Guide For Use Before Posting A Hijackthis Log. Following the steps in this Guide will allow the HJT Team to quickly help you with specific fixes for what may remain on your system.

Please complete all the steps in the Guide. If you have performed some of them already, then just continue with the next. There are instructions for downloading and running Random's System Information Tool (RSIT) which will create a hijackthis log as part of its log.

Please note that it is important that RIST be run and a log created while in normal mode. If you run it and create your log while in safe mode, you will be asked to redo it again properly. When you have completed those steps, start a new topic in the HijackThis Logs and Malware Removal forum as directed in the Guide to post your log.

Please DO NOT post any more logs to this topic, or post a log again in the wrong forum.

The Misplaced HJT Logs forum is strictly a holding area where the BC Staff can assist you with preparations for and to properly post your log. If you have a question or encounter a problem in the Prep Guide, please do post back to this topic; that is what it is here for.

When your new RIST/HJT log is posted in the proper forum, please reply to this topic with a link to your new topic. Once that is done, a Member of the HJT Team will analyze your log and assist you with step by step instructions to clean your computer or otherwise advise what needs to be done.

Thanks for your cooperation and good luck.
The BC Staff/TMacK


--------------------


Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner
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