 Video card/ display issues |
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 Nov 25 2008, 01:29 PM
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New Member  Group: Members Posts: 4 Joined: 25-November 08 Member No.: 260,609  |
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Nov 25 2008, 05:00 PM
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 Forum Addict Group: BC Advisor Posts: 1,722 Joined: 24-June 06 From: Pace University - New York City Campus Member No.: 73,266 |
You could try running a Linux Live CD to see if it is only Windows specific. Does the screen look unusual before you boot into Windows?
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Nov 25 2008, 06:08 PM
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New Member Group: Members Posts: 4 Joined: 25-November 08 Member No.: 260,609 |
When the computer is first turned on the screen is normally black, now it is black with green lines. There is black where the Compaq/HP logo pops up and the boot menu are the rest is green.
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Nov 25 2008, 10:02 PM
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Forum Addict Group: BC Advisor Posts: 1,722 Joined: 24-June 06 From: Pace University - New York City Campus Member No.: 73,266 |
Since the problem occurs prior to booting into Windows, this could be a screen or adapter hardware problem. If this laptop is under warranty, you should contact customer support to get it fixed. A laptop screen and integrated graphics are not customer serviceable.
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Nov 25 2008, 10:33 PM
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#5
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New Member Group: Members Posts: 4 Joined: 25-November 08 Member No.: 260,609 |
I am pretty good at figuring out what is wrong, but this is the first time I have had issues with this particular computer which has things on it that cannot be lost. I backed it up to an external hard drive 2 weeks ago, but have since added new files. I have no problem replacing the LCD if it could be that (or the inverter or a failing backlight) as I have done so before. I am just looking for things I either might have missed or did not think of because I am worried that if I inadvertantly do one thing or another I will lose these files, which cannot be replaced. Please forgive me < I know tone doesn't travel well over the web ...just trying to think through if there is anything I am missing.
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