BleepingComputer.com: Superantispyware cause freeze

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Superantispyware cause freeze always at the same spot

#1 wishmd

Member

Group: Members
Posts: 43
Joined: 30-May 07

Posted 23 November 2008 - 08:37 PM

I installed Superantispyware free edition and ran a quick scan. The computer froze and I restarted. Ran it again and it froze again, in exactly the same spot. I have a folder where I keep all the install versions of my programs. It always freezes just at the end of scanning that folder.
Any ideas?

Thanks.

#2 garmanma

Computer Masochist

Group: Staff Emeritus
Posts: 27,809
Joined: 27-January 07
Location:Cleveland, Ohio

Posted 23 November 2008 - 09:00 PM

Try downloading it again. Also try it in safemode and see what happens

Mark

why won't my laptop work?

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#3 Nick Skrepetos

Authorized SUPERAntiSpyware Representative

Group: Members
Posts: 4
Joined: 16-October 06
Gender:Male
Location:USA

Posted 23 November 2008 - 11:22 PM

Make sure you are running 4.22.1014 and if you are, then uncheck the Kernel Direct and Direct Disk Access options under the scanning control tab of SUPERAntiSpyware's Preferences.

Nick Skrepetos
SUPERAntiSpyware.com

Nick Skrepetos
SUPERAntiSpyware.com
http://www.superantispyware.com

#4 wishmd

Member

Group: Members
Posts: 43
Joined: 30-May 07

Posted 24 November 2008 - 05:10 PM

Thanks much, Nick. That took care of it!

#5 buddy215

Forum Addict

Group: BC Advisor
Posts: 4,491
Joined: 14-April 06
Gender:Male
Location:West Tennessee

Posted 24 November 2008 - 05:46 PM

Nick Skrepetos---------Is this a fix for everyone? Mind elaborating on the why this works?
Another user today had a problem (maybe) with SAS after installing and attempting to reboot. Would this
problem be related?