Windows Won't Startup Virus

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Windows Won't Startup Virus csrssc.exe??

#1 pozman21

Member

Group: Members
Posts: 15
Joined: 23-September 08

Posted 22 November 2008 - 12:14 PM

I think I accidently downloaded something that gave me a virus. Right after it downloaded, it opened up the My Computer and My Documents folder automatically. And I noticed that my computer was running something that seemed like all the time.

When I opened Internet Explorer, I noticed that it disabled the "Show Pictures" option, so I couldnt see any pictures.

I ran Norton 360, which found nothing but a couple tracking cookies. Then I ran Ad Aware, and it found a process running called csrssc.exe. I deleted it, restarted my computer, and now it won't start up. It seems like everything is running fine until I hit my name to log on after turning the computer on. Then all that happens is that I see only my background picture on the desktop and nothing else. No icons or task bar at the bottom. I also tried turning it on it Safe Mode, but the same thing happens.

I am on another computer right now typing this trying to figure out what I can do.

Also, I also noticed that this virus disabled the "Folder Options" under View inside folders.

What can I do to fix this problem/virus?

If I posted this in the wrong place, can you tell me where to post it? Thank you,
- pozman21

#2 garmanma

Computer Masochist

Group: Staff Emeritus
Posts: 27,809
Joined: 27-January 07
Location:Cleveland, Ohio

Posted 22 November 2008 - 12:49 PM

Moving to Am I Infected

Mark

why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
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