Am I infected? What do I do?

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BleepingComputer.com > Security > Am I infected? What do I do?

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Am I infected? What do I do?, iamfamous.dll

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scr621 View Member Profile	Nov 21 2008, 03:23 PM Post #1
New Member Group: Members Posts: 2 Joined: 12-November 07 Member No.: 169,112	Out of the blue when doing searches via Firefox, the browser keeps getting redirected. After trying umpteen spyware removal programs I could neither find or remove the issue. I'm now using BitDefender l Security 2009 & the program found this: C:\Program Files\Mozilla Firefox\Components\iamfamous.dll BitDifender can't do anything with it the results of a scan say that no action is possible. Infected Items Details show: Infected C:\Program Files\Mozilla Firefox\Components\iamfamous.dll Trojan.FakeAlert.ANN Can someone please advise me on how to get rid of this naightmare please? I use Windows Vista Ultimate.

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ruby1 View Member Profile	Nov 21 2008, 04:38 PM Post #2
a forum member Group: Members Posts: 2,375 Joined: 27-August 07 Member No.: 153,171	Can you run any scans? if so please try these Please download and scan with SUPERAntiSpyware Free Double-click SUPERAntiSypware.exe and use the default settings for installation. An icon will be created on your Desktop. Double-click that icon to launch the program. If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.) In the Main Menu, click the Preferences... button. Click the "*General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked. Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked): Close browsers before scanning.* Scan for tracking cookies. Terminate memory threats before quarantining. Click the "Close" button to leave the control center screen and exit the program. Do not run a scan just yet. Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode". Scan with SUPERAntiSpyware as follows: Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer. On the left, make sure you check C:\Fixed Drive. On the right, under "Complete Scan", choose *Perform Complete Scan* and click "Next". After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK". Make sure everything has a checkmark next to it and click "Next". A notification will appear that "*Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu. If asked if you want to reboot, click "Yes" and reboot normally. To retrieve the removal information after reboot, launch SUPERAntispyware again. Click Preferences, then click the Statistics/Logs tab.* Under Scanner Logs, double-click SUPERAntiSpyware Scan Log. If there are several logs, click the current dated log and press View log. A text file will open in your default text editor. Please copy and paste the Scan Log results in your next reply. Click Close to exit the program. then please try this scan; Please download Malwarebytes Anti-Malware and save it to your Desktop. Make sure you are connected to the Internet. Double-click on mbam-setup.exe to install the application. When the installation begins, follow the prompts and do not make any changes to default settings. When installation has finished, make sure you leave both of these checked: Update Malwarebytes' Anti-Malware Launch Malwarebytes' Anti-Malware Then click Finish. MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. On the Scanner tab: Make sure the "Perform Quick Scan" option is selected. Then click on the Scan button. If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient. When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found". Click OK to close the message box and continue with the removal process. Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found. Make sure that *everything is checked, and click Remove Selected. When removal is completed, a log report will open in Notepad. The log is automatically saved and can be viewed by clicking the Logs* tab in MBAM. Copy and paste the contents of that report in your next reply and exit MBAM. Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes. Please try both of thse and let us see their reports for checking

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Time is now: 22nd November 2009 - 12:57 AM

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