My computer was infected with Antivirus Pro 2009, and I'm unable to download any program to fix it. Help???
Page 1 of 1
Antivirus Pro 2009
#2
Posted 19 November 2008 - 07:55 PM
Hello you will need access to another non infected PC. From there you will need to copy the MBAM program to a CD, Jump,flash usb portable drive. Then transfer it to the infected machine and run it.
You will also need to copy the Update file found HERE. Click on mbam -rules exe to run it
Please download Malwarebytes Anti-Malware and save it to your desktop.
You will also need to copy the Update file found HERE. Click on mbam -rules exe to run it
Please download Malwarebytes Anti-Malware and save it to your desktop.
- Make sure you are connected to the Internet.
- Double-click on mbam-setup.exe to install the application.
- When the installation begins, follow the prompts and do not make any changes to default settings.
- When installation has finished, make sure you leave both of these checked:
- Update Malwarebytes' Anti-Malware
- Launch Malwarebytes' Anti-Malware
- Update Malwarebytes' Anti-Malware
- Then click Finish.
- MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
- On the Scanner tab:
- Make sure the "Perform Quick Scan" option is selected.
- Then click on the Scan button.
- Make sure the "Perform Quick Scan" option is selected.
- If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
- The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
- When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
- Click OK to close the message box and continue with the removal process.
- Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
- Make sure that everything is checked, and click Remove Selected.
- When removal is completed, a log report will open in Notepad.
- The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
- Copy and paste the contents of that report in your next reply and exit MBAM.
How do I get help? Who is helping me?
Staying Updated Calendar of Updates.
For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....
Become a BleepingComputer fan: Facebook
Staying Updated Calendar of Updates.
For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....
Become a BleepingComputer fan: Facebook
#3
Posted 19 November 2008 - 11:46 PM
I actually have that program on my infected computer. Unfortunately, this virus will not allow me to run the program. Any other suggestions?
Share this topic:
Page 1 of 1

Help

Back to top









