BleepingComputer.com: Starting trouble

Whenever I start my computer, the loading bar that appears on the starting keeps going forever. It says often when it does switch on "COM surrogate has stopped working". I cleaned the inside of the CPU but this didn't help much. Luckily it started now and I am able to come here for help. Could you please help me? This is getting very annoying!

P.s. I can get on to my computer ALWAYS in safe mode. But then I can't connect to the net.

No one has replied for days! Please help me!

Sorry! We try to get to everyone in a timely fashion, but sometimes things slip through the cracks. I apologize for the delay and will do my best to help iron out this issue.

First tho', can you connect to the internet when you select "Safe Mode with Networking"?
What is the make and model of your system?
Do you have a 32 bit or 64 bit version of Windows installed on the computer (to find this out, go to Start...Control Panel...System and Maintenance...System... and check the System category on this Window for "System type".

As an attempt to fix this rapidly, I'd suggest updating your video drivers. This is the most common cause for this sort of error, but we'll need more information to ensure that it's the correct diagnosis.

So, please go to Start and type in "perfmon /report" (without the quotes) and press Enter. Let us know of any errors/warnings that it finds
Then go to Start and type in "reliability" (without the quotes) and press Enter. Click on Reliability Monitor in the left hand pane and let us know what errors you find in the right hand pane.
Finally, go to Start and type in "eventvwr.msc" (without the quotes) and press Enter. Click on the + sign by Windows logs in the left hand pane. Then click on System log file and check for errors around the time that you get the error message - then do the same thing for the Application log file.

System Info:
Intel Core 2 Duo processor 2.20 GHz
RAM 2.00GB
32 bit operating system

Perfmon / Report Errors:


Error 1: Device is not working properly; Windows could not load th required drivers.
This device, Microsoft 6tp4 Adapter is reporting "tv_ConfigMgrErr31". The device will not be available until the issue is resolved. The Plug and Play ID for this is [ I got this message for the following numbers ] :
44
83
95
102
105
108
ROOT\*6TO4MP\0004
ROOT\*6TO4MP\0009
ROOT\*6TO4MP\0017
ROOT\*6TO4MP\0021
ROOT\*6TO4MP\0024
ROOT\*6TO4MP\0027
ROOT\*6TO4MP\0030
ROOT\*6TO4MP\0033

Error 2:
C Drive has less than 5120 MB disk space.

Error 3:
Security center has not recorded any anti virus application. [ I just uninstalled my old version of BitDefender. Waiting for new version ]

Reliability and Performance Errors:

Yahoo Messenger Stopped Working [ Appears many times ]
DllHost.exe Stopped Working [ Appears many times ]
iaxflcwdlv.exe Stopped Working
kcbyvwndy.exe Stopped Working

eventvwr.msc:

This is what it shows when the computer doesn't start up properly:

The following boot-start or system-start driver(s) failed to load:
avipbb

Crash dump initialization failed!

The following boot-start or system-start driver(s) failed to load:
AFD
avipbb
CSC
DfsC
NetBIOS
netbt
nsiproxy
PSched
RasAcd
rdbss
SCDEmu
Smb
spldr
ssmdrv
tdx

In Application though, the COM surrogate error seems to show. Here's what it says:

Faulting application DllHost.exe, version 6.0.6000.16386, time stamp 0x4549b14e, faulting module xvid.ax, version 0.0.0.0, time stamp 0x3e86de1e, exception code 0xc0000094, fault offset 0x0003dd11, process id 0x374, application start time 0x01c953117de88bab.



Anirudh Krishna

My first guess is an infection. Try a couple of these free, online scans: http://www.bleepingcomputer.com/blogs/usas...?showentry=1252

If you're not infected, then I'd suspect the XVID codecs next - and would uninstall them to see if the problem goes away. You can find more info on them here: http://www.xvidmovies.com/faq/

Yah, I would second the xvid idea, I had windows problems and solutions repeatedly tell me that the xvid codecs from klite were causing massive errors (even bluescreens sometimes) i got rid of them and the problem has since disappeared.

Im still getting the COM surrogate message. Also the computer takes its own sweet time to start up. I have uninstalled the codecs and re-installed windows.