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HELP AFTER SYSTEM RECOVERY

#1 SCOTTFRP

New Member

Group: Members
Posts: 2
Joined: 27-October 08

Posted 27 October 2008 - 04:04 PM

hi people
i need help, i had to system recover my computer last week ,compaq presario, which worked ok, but now i cannot access my programs files seem to be missing all over the place!

i only really need my interent working, the program and drivers wont uninstall or reinstall, or work! the icons are still there but it cant find certain files.

i think its the software for the modem as it is not showing in add/remove hardware

is there anyway i can totally reset the computer and start installing again?

i have no restore points

any help would be GREAT!!

thanks

#2 garmanma

Computer Masochist

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Posts: 27,809
Joined: 27-January 07
Location:Cleveland, Ohio

Posted 27 October 2008 - 04:25 PM

Do you have the CD disks that were shipped with your computer?

Mark

why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
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#3 SCOTTFRP

New Member

Group: Members
Posts: 2
Joined: 27-October 08

Posted 27 October 2008 - 05:13 PM

no i cant find them..

#4 garmanma

Computer Masochist

Group: Staff Emeritus
Posts: 27,809
Joined: 27-January 07
Location:Cleveland, Ohio

Posted 27 October 2008 - 07:12 PM

As long as you registered the computer when you bought it. you can contact support and get replacement disk for a nominal fee. This link is for the UK
http://h10025.www1.hp.com/ewfrf/wc/documen...=reg_R1002_UKEN

This post has been edited by garmanma: 27 October 2008 - 07:13 PM

Mark