Outlook 2007 sending spam upon open (same as post by CoachMcGuirk)

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BleepingComputer.com > Security > HijackThis Logs and Virus/Trojan/Spyware/Malware Removal

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Outlook 2007 sending spam upon open (same as post by CoachMcGuirk)

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PropagandaPanda View Member Profile	Nov 9 2008, 04:53 PM Post #2
Group: HJT Team Posts: 6,883 Joined: 10-March 08 Member No.: 195,473	Hello. I am PropagandaPanda (Panda or PP for short), and I will be helping you with your log. I apologize for the delay in response. We get overwhelmed with logs at times, but we are trying our best to keep up. If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following so I can have a look at the current condition of your machine. You may want to keep the link to this topic in your favourites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here. Please take note of some guidelines for this fix: Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix. If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken. Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself. Finally, please reply using the button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post. Download and Run OTScanIt Download OTScanIt2 by OldTimer to your Desktop and double-click on it to extract the files. It will create a folder named OTScanIt2 on your desktop. Open the OTScanIt2 folder and double-click on OTScanIt2.exe to start the program. If you are running on Vista then right-click the program and choose Run as Administrator. Check the Scan all users box. Under the Additional Scans bar, click "Extras". Do not change any other settings. Now click the Run Scan button on the toolbar. When the scan is complete Notepad will open with the report file loaded in it. Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it. Close Notepad (saving the change if necessary). Use the Add Reply button in the forum and Attach the scan back here (do not copy/paste it as it will be too big to fit into the post). It will be located in the OTScanIt2 folder and named OTScanIt.txt. Run Scan with Kaspersky Please do a scan with Kaspersky Online Scanner. This scan is for Internet Explorer Only. If you are using Windows Vista, open your browser by right-clicking on its icon and select Run as administrator to perform this scan. Please disable your realtime protection software before proceeding. Refer to this page if you are unsure how. Open the Kaspersky Scanner page. Click on Accept and install any components it needs. The program will install and then begin downloading the latest definition files. After the files have been downloaded on the left side of the page in the Scan section select My Computer This will start the program and scan your system. The scan will take a while, so be patient and let it run. Once the scan is complete, click on View scan report Now, click on the Save Report as button. Save the file to your desktop. Copy and paste that information in your next post. You can refer to this animation by sundavis. This scanner will only scan. It does not remove any malware it finds. In your next reply include: -the OTScanIt log (attached) -the Kaspersky log (pasted directly into your reply) Please also tell me of any changes you have made to your computer since your topic was started. If you do not make a reply in 5 days, we will need to close your topic. With Regards, The Panda Important Note to Other Users Reading this Topic: The instructions provided in this topic below this point are for the original topic starter only. Even if you have similar problems or log entries to those given here, please do not follow the directions, especially those involving specific tools and scripts. Doing so can result in serious damage to your computer. Instead, please start your own topic. Feel free to link to any relevant topics as needed. -------------------- If I have been helping you and do not reply within 24 hours, please send me a message.

PropagandaPanda View Member Profile	Nov 14 2008, 08:16 AM Post #3
Group: HJT Team Posts: 6,883 Joined: 10-March 08 Member No.: 195,473	Hello. There had been no reply from the topic starter in 5 days. Due to inactivity, this topic is now closed. If you are the topic starter and need this topic reopened, send me a message. Everyone else, please begin a new topic. With Regards, The Panda -------------------- If I have been helping you and do not reply within 24 hours, please send me a message.

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