BleepingComputer.com: Brand new computer....

Right out of the box...beatiful...

$4000...top of the line everything...

Probelm is when I bought the dual monitors graphics card, and have both monitors pulgged in, the windows display settings still wont let it go dual monitors...it only detects a generic video card and 1 generic monitor....

Both monitors are plugged in and working, cause I turned it on and vista was using both monitors to display the desktop twice (2 pointers) and all of the sudden turned one off, and only one works now...

I suspected a driver problem, so I go to the ATI website and download the driver, and the website lets me download the catalyst program or whatever, and the driver specifically...

I click on them and say run, and after they finish, even with the close this box when im finished box unchecked, it closes and doesn't load anything....so I went to the file again and tried several times, and then when I click to save the file, it just closes as if nothing was ever pressed...

So i have 2 issues...not being able to download anything
Not having the right drivers installed for the second monitor to work....

Thanks for any help

Have you verified which version of Vista you're using (ie 32 bit or 64 bit)?

Next, it's not advisable to select "Run" when downloading something - you won't get any feedback (and, if it's a virus, you've just allowed it to install on your system).

Instead, select Save and save it to your desktop. Once it's there, scan it with your antivirus to make sure it's not infected - then it'll be safe to run (and you can monitor it's progress when installing it).

usasma, on Oct 22 2008, 05:27 PM, said:

ya i figured it out...vista was just being itself, and all i had to do was restart my sytesm....

But thats what I was saying, svaing wouldn't even start to downlaod....

And I run the program if it is from a trusted site....like ATI...i will sue the crap out of them if they ever upload a virus onto my machine....

It's not ATI you've got to worry about (well, not much anyway) - but if someone impersonated the ATI site and uses it for their own, nasty purposes. I've had 3 viruses on my systems since 1991 and only one of them has infected me (the one in 1991) - because I just don't blindly trust anything that I download from the web.