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Server error '80040e57'

#1 User is offline   eddio 

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Posted 09 October 2008 - 07:45 AM

Hello, I'm new to Bleepingcomputer. My name is Ed. I'm running Windows Vista Home Premium on an HP Pavillion dv6000. Since last weekend I have not been able to log onto several sites I frequently need access to. After entering login info and clicking "login" I get a page with the following info:

Microsoft OLE DB Provider for SQL Server error '80040e57'

String or binary data would be truncated.

/global.asp, line 1052


I've googled the error and everyone agrees it's a permissions problem. Not sure how the permissions got changed but I guess they did. I logon as an administrator. This version of Vista does not make use of Group Policy so I'm not sure where else permissions would be set. I've tried a number of suggestions from the google results, none have solved the issue. I've checked the DCOM settings, etc.

Any help would be appreciated. I've got a lot of special software installed so I don't want to reinstall. I do backup my data periodically so that's not really an issue. The software is though.

Thanks,

#2 User is offline   usasma 

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Posted 09 October 2008 - 08:08 AM

Have you tried another browser? This will help to determine if it's a browser problem or an OS problem.
I recommend Firefox which is free at: http://www.mozilla.com
- John
**If you need a more detailed explanation, please ask for it. I have the Knack. **

#3 User is offline   eddio 

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Posted 09 October 2008 - 08:18 AM

I use Firefox 5.0 as my regular browser. I can login OK with Firefox but none of the navigation buttons work that are in the left panel of the page. So, I was using I.E. 7.0 just for these two sites, that is until Monday.

#4 User is offline   usasma 

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Posted 09 October 2008 - 09:29 AM

If you go to Help...About Mozilla Firefox - what's the version number directly below the word "Firefox" ?

I'm just rooting around here - trying to find something that gives an idea of what the core issue is.

Ensure that you're up to date on all Windows Updates.

Have you tried going to Start and typing in "iexplore -extoff" (without the quotes) and pressing Enter?
This'll launch IE7 with the add-ons disabled. Then try to navigate to the sites - what sort of behavior do you get?

I'm wondering if this is a Javascript issue - so you may want to consider re-registering the java script:
Go to Start and type in "cmd.exe" (without the quotes). At the top of the search box will be a listing for cmd.exe.
Right click on this and select "Run as administrator"
Then type the following:

regsvr32 jscript.dll (then press Enter), then type

regsvr32 vbscript.dll (then press Enter)

Reboot after this and see if it works.

This post has been edited by usasma: 09 October 2008 - 09:30 AM

- John
**If you need a more detailed explanation, please ask for it. I have the Knack. **

#5 User is offline   eddio 

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Posted 09 October 2008 - 10:10 AM

Firefox 3.0.3

Opening I.E. with no addins didn't help. Exact same result.

Both 'processes' ran successfully. rebooted and got same results.

Windows update is current.

I do not remember adding any programs over the weekend so I'm not sure what changed or caused the site(s) to stop working.

I also did a system restore to a restore point previous to the weekend and that didn't work either.

#6 User is offline   eddio 

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Posted 09 October 2008 - 10:40 AM

More Fodder:

Logged on as different user, one I had created way back, without admin rights and everything worked fine.

When logging on as a normally do I also get an error message "Device Detector has stopped working correctly". This is only since the weekend as well.

#7 User is offline   usasma 

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Posted 09 October 2008 - 11:41 AM

From the first hit on this Google search ( http://www.google.com/search?q=Device+Dete...lient=firefox-a )

Quote

ACDSee Auto Device Detector detects when a device is connected to your PC and gives you the option to acquire images from it automatically


I'd think that this was a symptom, rather than a cause. I'd guess that something was installed/modified so that it interferes with both the web pages and the ACDSee program. Since it's limited to your profile you can eliminate all programs listed in All Programs - and that'll leave you with whatever's in your current user's programs/startups.

Or, you can create a new profile and start using that one instead: http://support.microsoft.com/kb/811151
Be careful what you bring over - it may cause the same problem to recur in the new profile (do it one-by-one to further troubleshoot the issue).
- John
**If you need a more detailed explanation, please ask for it. I have the Knack. **

#8 User is offline   eddio 

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Posted 09 October 2008 - 12:10 PM

Thanks so much. I'll try the new profile route. I appreciate your help, thanks again.

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