BleepingComputer.com: Windows Update Problem

Can anyone help me out here please. Last night at 19.30 my computer showed on the start menu a shield for the windows update. On clicking on it to close the computer down it stated that windows would install the updates and then shut down. This morning on switching on the computer it went into Windows repair and thereis as faras we have got. Wecant do anything atall - cannot get into safemode as computer loads neccessary files then freezes ! Screen keeps coming back to
"a problem has been detected and windows has been shut down to prevent damage to your computer"
"a process or thread crucial to system operation has unexpectedly exited or been terminated."

etc etc etc

"If problem continues disable or remove any newly installed hardware or software etc etc"

"restart computer and press f 8 to enter safe mode"


THIS is where the computer stops and wont go any further. It is then a vicious circle that starts all over again.

I have e mailed Microsoft but am still waiting for a reply.


Is anyone able to help or give any advice please would be much appreciated

Thanks a lot

Graham

You may have to do a start up repair:
http://www.bleepingcomputer.com/tutorials/repair-windows-with-windows-startup-repair/

I was stuck in that loop with SP1

Thanks Jaycee for your reply I followed the instructions but when i get to figure 4 there is no operating system showing is there a way of using dos to repair

Is the window totally blank?

You could try the 'Command Prompt"
http://www.bleepingcomputer.com/tutorials/command-prompt-in-windows-recovery-environment/

If the operating system isn't shown it's usually one of two things:
1) The system doesn't recognize your controller (and you'll have to load SATA drivers) - this isn't very common
2) The hard drive is damaged.

I'd suggest a bootable hard drive diagnostic from the manufacturer of your hard drive. A list of the most common one's is located here: http://www.bleepingcomputer.com/forums/topic28744.html

Thanks Usasma have downloaded from seagate an iso file to reboot with and check drive will let you know how it goes

You will need an ISO burner when you burn the file to the CD - that's what makes it bootable. Here's a link to a free tool for this purpose: http://isorecorder.alexfeinman.com/Vista.htm

Thanks but have nero

Not a problem, just wanted to make sure.