Outgoing Email Virus Alert With Avast

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Outgoing Email Virus Alert With Avast, Can't Send Attachments Getting Virus Alerts

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thewall View Member Profile	Oct 9 2008, 09:39 AM Post #31
Forum Addict Group: HJT Team Posts: 4,380 Joined: 19-June 07 From: Florida Member No.: 137,685	Have you checked to see if either of these files are now present on your machine? If they are don't delete them yet just let me know. containerfile: C:\WINDOWS\system32\msxml71.dll containerfile: C:\Documents and Settings\Pat Rafter\Local Settings\Temp\a.exe -------------------- If I have helped you then please consider donating so I can continue the fight against malware All donations go directly to the helper

pjr10 View Member Profile	Oct 9 2008, 03:54 PM Post #32
Member Group: Members Posts: 24 Joined: 25-September 08 Member No.: 241,273	Checked neither are there. Did have a b.exe yesterday. Dont see it anymore. Did a couple of scans today nothing.

thewall View Member Profile	Oct 9 2008, 05:07 PM Post #33
Forum Addict Group: HJT Team Posts: 4,380 Joined: 19-June 07 From: Florida Member No.: 137,685	A couple of things: Did I understand you correctly that you did take Windows Defender off of your system, and if you did was there any noticeable improvement in the amount of CPU usage? What kind of scans did you run? -------------------- If I have helped you then please consider donating so I can continue the fight against malware All donations go directly to the helper

pjr10 View Member Profile	Oct 9 2008, 08:17 PM Post #34
Member Group: Members Posts: 24 Joined: 25-September 08 Member No.: 241,273	I ran an Avast Boot, windows defender, Windows Live Care. Every thing is negative. I am begining to wonder if Avast warning is a false positive. The files I am tring to send are clean. I think maybe we shjould try another Free Anti Virus software and see where it gets us. I can always go back to Avast. I have used it a while and this is the first issue I have had with it. What are your thoughts.

thewall View Member Profile	Oct 9 2008, 09:01 PM Post #35
Forum Addict Group: HJT Team Posts: 4,380 Joined: 19-June 07 From: Florida Member No.: 137,685	I'm not saying there is anything wrong with Avast because it is one we recommend. However different programs interact differently with various machines. I use AVG8 and so far I like it a lot. Like you said you can always go back and it sure wouldn't hurt to try a different one. Here's some links: Click on this link: AVG Underneath AVG Anti-Virus Free click on Download Click on AVG 8.0 Free for Windows Click on Download A window will open. Click on Save File-A window will open. Click on Next Click on Accept Make sure standard install is checked and click Next You can enter your name and click Next click Finish After install is complete click OK Follow prompters to update and check for viruses Some more links to free anti-virus programs(Note. Choose only one) Avira -------------------- If I have helped you then please consider donating so I can continue the fight against malware All donations go directly to the helper

pjr10 View Member Profile	Oct 9 2008, 09:39 PM Post #36
Member Group: Members Posts: 24 Joined: 25-September 08 Member No.: 241,273	Another thought. I have up loaded a screen shot of my mail folders. It might be possible that a message that I saved had a virus. I am thinking that if I back up and remove the extra folders and then check. I guess i can always restore it back. What do you think? I will try this first. Attached File(s) Mail_Tree.doc ( 63.5k ) Number of downloads: 6

pjr10 View Member Profile	Oct 10 2008, 07:05 AM Post #37
Member Group: Members Posts: 24 Joined: 25-September 08 Member No.: 241,273	Well the mail thing didn't work. Will try AVG next. Noticed that the mail folders are in a couple of different spots. Unloaded tried then reloaded same message.

pjr10 View Member Profile	Oct 11 2008, 11:42 AM Post #38
Member Group: Members Posts: 24 Joined: 25-September 08 Member No.: 241,273	Ok here’s what happened. I changed to Outlook as the default mail program. I now can send attachments. Once again thank you for all your work and time spent.

thewall View Member Profile	Oct 12 2008, 11:28 AM Post #39
Forum Addict Group: HJT Team Posts: 4,380 Joined: 19-June 07 From: Florida Member No.: 137,685	You're very welcome. Is there anything else we can help you with? -------------------- If I have helped you then please consider donating so I can continue the fight against malware All donations go directly to the helper

pjr10 View Member Profile	Oct 12 2008, 05:06 PM Post #40
Member Group: Members Posts: 24 Joined: 25-September 08 Member No.: 241,273	No thank you but now that I know you are here if I have a problem I will be back. Once again thank you.

thewall View Member Profile	Oct 13 2008, 07:12 AM Post #41
Forum Addict Group: HJT Team Posts: 4,380 Joined: 19-June 07 From: Florida Member No.: 137,685	We're glad we were able to help you. Below are some things which can help keep you avoid infections in the future. Please take the time to tell us what you would like to be done about the people who are behind all the problems you have had. We can only get something done about this if the people that we help, like you, are prepared to complain. We have a dedicated forum for collecting these complaints Malware Complaints, you need to be registered to post as unfortunately we were hit with too many spam posting to allow guest posting to continue just find your country room and register your complaint. The infections you had were Below are some steps to follow in order to dramatically lower the chances of reinfection You may have already implemented some of the steps below, however you should follow any steps that you have not already implemented Turn System Restore off On the Desktop, right click on the My Computer icon. Click Properties. Click the System Restore tab. Check Turn off System Restore. Click Apply, and then click OK. Restart Turn System Restore on On the Desktop, right click on the My Computer icon. Click Properties. Click the System Restore tab. Uncheck *Turn off System Restore. Click Apply, and then click OK. Note:* only do this once, and not on a regular basis Make sure you install all the security updates for Windows, Internet explorer & Microsoft Office Whenever a security problem in its software is found, Microsoft will usually create a patch for it to that after the patch is installed, attackers can't use the vulnerability to install malicious software on your PC, so keeping up with these patches will help to prevent malicious software being installed on your PC Go here to check for & install updates to Microsoft applications Note: The update process uses activex, so you will need to use internet explorer for it, and allow the activex control that it wants to install Keep your non-Microsoft applications updated as well Microsoft isn't the only company whose products can contain security vulnerabilities, to check for other vulnerable programs running on your PC that are in need of an update, you can use the Secunia Software Inspector - I suggest that you run it at least once a month Make Internet Explorer more secure Click Start > Run Type Inetcpl.cpl & click OK Click on the Security tab Click Reset all zones to default level Make sure the Internet Zone is selected & Click Custom level In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable". Next Click OK, then Apply button and then OK to exit the Internet Properties page. Install and use a firewall with outbound protection While the firewall built into Windows XP is adequate to protect you from incoming attacks, it will not be much help in alerting you to programs already on your PC attempting to connect to remote servers I therefore strongly recommend that you install one of the following free firewalls: Comodo Firewall or Zonealarm See Bleepingcomputer's excellent tutorial to help using and understanding a firewall here Note: You should only have one firewall installed at a time. Having more than one antivirus program installed at once is likely to cause conflicts and may well Install SpywareBlaster & make sure to update it regularly SpywareBlaster sets killbits in the registry to prevent known malicious activex controls from installing themselves on your computer. If you don't know what activex controls are, see here You can download SpywareBlaster from here Make use of the HOSTS file included with Spybot Search & Destroy Every version of windows includes a hosts file as part of them. A hosts file is a bit like a phone book, it points to the actual numeric address (i.e. the IP address) from the human friendly name of a website. This feature can be used to block malicious websites Spybot Search & Destroy has a good HOSTS file built in, to enable the HOSTS file in Spybot Search & Destroy Run Spybot Search & Destroy Click on Mode, and then place a tick next to Advanced mode Click Yes In the left hand pane of Spybot Search & Destroy, click on Tools, and then on Hosts File Click on Add Spybot-S&D hosts list Note: On some PCs, having a custom HOSTS file installed can cause a significant slowdown. Following these instructions should resolve the issue Click Start > Run Type services.msc & click OK In the list, find the service called DNS Client & double click on it. On the dropdown box, change the setting from automatic to manual. Click OK & then close the Services window For a more detailed explanation of the HOSTS file, click here Install a-squared Free & update and scan with it regularly a-squared free is a product from Emsi Software provided free for private use that can detect and remove a variety of malicious software. You can get it here Note: If you have a dialup internet connection, you may also like to install a-squared Anti-Dialer which provides some real time protection against premium rate dialers Finally I am trying to make one point very clear. It is absolutely essential to keep all of your security programs up to date Thanks, thewall -------------------- If I have helped you then please consider donating so I can continue the fight against malware All donations go directly to the helper

Shaba View Member Profile	Oct 16 2008, 02:52 AM Post #42
Koutsi Group: HJT Team Coach Posts: 5,768 Joined: 8-July 06 From: Finland Member No.: 75,186	Since this issue appears resolved ... this Topic is closed. Glad we could help. If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter. Everyone else please begin a New Topic. -------------------- Microsoft MVP Consumer Security

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