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MalwareByte's Anti-Malware Download

Important Announcement: The winners of the BC Million Post contest have been announced. You can read who the winners are at this post.

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When posting your problem, do not run and post a ComboFix logs. ComboFix is a tool that should only be run under the supervision of someone who has been trained in its use. Using it on your own can cause problems with your computer. Any posts containing CF Logs will be ignored.

To receive help, you should instead provide a detailed description of your problem, detailed word-for-word error messages that you are receiving, screenshots of strange behaviour, and your operating system. This information is much more useful to our helpers than a ComboFix log.

 
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> Big Brother I Need Help!.., Virus Attacking my computer
far3l
post Sep 15 2008, 07:37 PM
Post #1


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Group: Members
Posts: 2
Joined: 15-September 08
From: philippines
Member No.: 238,976



blink.gif pls help me, i found out that my computer is going slower and lower, and theres a time that my mouse can't move, it was started when i accidentically downloaded something? after i restart my computer the symptoms started.....i tried to ran my AVG anti virus, But suddenly it cannot finished and scanning.....when the time my AVG is running theres something indicated like this C;//windows/system32 locked .not tested something like that,,,Big brother what is that?....
What should i do? please help me!!!!hoping for your reply..........

i am not good in Computer, so i hoped you give me step by step instruction to solve this problem......than you all guyzzzz mellow.gif
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rigel
post Sep 16 2008, 07:05 AM
Post #2


BC 1st Responder
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Group: Moderator
Posts: 5,165
Joined: 21-October 04
From: South Carolina - USA
Member No.: 3,905



Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Reagardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


--------------------
"In a world where you can be anything, be yourself." ~ unknown
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Lo-Fi Version Time is now: 22nd November 2008 - 10:37 AM


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