21a Bsod Info

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21a Bsod Info

#1 usasma

Still visually handicapped, new avatar (a camel) :0)

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Posted 12 September 2008 - 11:48 AM

I'm at work now, but I found this today:

1) BSOD w/ STOP error ending in 21a
2) Problems with a security device in Device Manager

Issue is caused by KB950974. Fix is to uninstall the update in Safe Mode

Happened on a new HP and a new Dell

This post has been edited by usasma: 12 September 2008 - 11:49 AM

- John
**If you need a more detailed explanation, please ask for it. I have the Knack. **

#2 usasma

Still visually handicapped, new avatar (a camel) :0)

Group: Members
Posts: 16,690
Joined: 02-October 05
Gender:Male
Location:Southeastern CT, USA

Posted 12 September 2008 - 02:37 PM

Further info suggests that it "may" be associated with malware present before the update was installed.
But this is based upon histories that were provided by customers.

- John
**If you need a more detailed explanation, please ask for it. I have the Knack. **

#3 garmanma

Computer Masochist

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Location:Cleveland, Ohio

Posted 13 September 2008 - 01:11 PM

Thank you John

Mark

why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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