BleepingComputer.com: Reader Rabbit Toddler- Cannot Install-

Forum Rules

When posting your problem, do not run and post a ComboFix log. ComboFix is a tool that should only be run under the supervision of someone who has been trained in its use. Using it on your own can cause problems with your computer. Any posts containing CF Logs will be ignored.

To receive help, you should instead provide a detailed description of your problem, detailed word-for-word error messages that you are receiving, screenshots of strange behaviour, and your operating system. This information is much more useful to our helpers than a ComboFix log.

If you have not received help after three days, please post a link to your topic HERE.

Page 1 of 1

You cannot start a new topic
You cannot reply to this topic

Reader Rabbit Toddler- Cannot Install- The DSSagent is being detected and now my 3 year old boy can no longer

#1 ronandownes

New Member

Group: Members
Posts: 2
Joined: 09-September 08

Posted 09 September 2008 - 02:35 PM

I used to have no problem loading this on XP but now at 20% of install it finds DSSagent and aborts.

mattelhave apologised and provided a removal fix.

Do I need to turn of all defences.

How.

Using Eset but exiting still no good.

#2 garmanma

Computer Masochist

Group: Staff Emeritus
Posts: 27,809
Joined: 27-January 07
Location:Cleveland, Ohio

Posted 09 September 2008 - 03:53 PM

DSSagent
I believe you're infected. I shall move you there
Good luck

Mark

why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#3 ronandownes

New Member

Group: Members
Posts: 2
Joined: 09-September 08

Posted 09 September 2008 - 04:40 PM

http://accs-net.com/smallfish/mattel.htm

#4 garmanma

Computer Masochist

Group: Staff Emeritus
Posts: 27,809
Joined: 27-January 07
Location:Cleveland, Ohio

Posted 09 September 2008 - 06:21 PM

Looks like I'd remove it using their instructions, then nag Mattel into replacing the CD

Mark

#5 Yonsson

New Member

Group: Members
Posts: 1
Joined: 20-August 11

Posted 20 August 2011 - 01:38 AM

Hi, for future reference, anyone else who has this problem should just have to set this dssagent.exe filepath to be allowed by their antivirus. Should be simple and straight forward in the antivirus advanced settings.