Can't Get Rid Of Totalsecure 2009

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BleepingComputer.com > Security > Am I infected? What do I do?

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Can't Get Rid Of Totalsecure 2009

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styles66 View Member Profile	Sep 9 2008, 01:40 PM Post #1
New Member Group: Members Posts: 2 Joined: 9-September 08 Member No.: 237,390	Hi My dad has the totalsecure 2009 virus affecting his pc (vista). After researching what it is and does it seems he has a worse "version" of it than any other accounts i've read. It will let him browse 2 or 3 (if hes lucky) web pages before a pop up box tells him hes got a virus and surprise surprise only "totalsecure2009" will get rid of it. This is always follwed by IE being shut down. I'm fairly good with pc's but i'm struggling with this. I've ran spybot and avast, but to no avail. I've looked at removing it manually, but cannot find any of the 3 exe files which most sites tell you to find in program files and can't find any of the dll files in the reg. Also simply doing a search for "totalsecure2009" doesn't throw up any results. I can't download Malewarebytes of smitfraud because...you guessed it, IE shuts down before i can download the software. (i've shall try and put these anti spyware exe' s on a memory stick and see if i can run it from there). Apart from that any help will be greatly appriciated, as its starting to really do my head in. Thanks for reading. This post has been edited by Orange Blossom: Sep 9 2008, 05:57 PM Reason for edit: Move to more appropriate forum. ~ OB

rigel View Member Profile	Sep 9 2008, 08:01 PM Post #2
BC 1st Responder Group: Moderator Posts: 8,268 Joined: 21-October 04 From: South Carolina - USA Member No.: 3,905	Hi styles66 and Welcome to BleepingComputer! Please download Malwarebytes Anti-Malware and save it to your desktop. alternate download link 1 alternate download link 2 Make sure you are connected to the Internet. Double-click on mbam-setup.exe to install the application. When the installation begins, follow the prompts and do not make any changes to default settings. When installation has finished, make sure you leave both of these checked: Update Malwarebytes' Anti-Malware Launch Malwarebytes' Anti-Malware Then click Finish. MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. On the Scanner tab: Make sure the "Perform Quick Scan" option is selected. Then click on the Scan button. If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient. When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found". Click OK to close the message box and continue with the removal process. Back at the main Scanner screen: Click on the Show Results button to see a list of any malware that was found. Make sure that *everything is checked, and click Remove Selected. When removal is completed, a log report will open in Notepad. The log is automatically saved and can be viewed by clicking the Logs* tab in MBAM. Copy and paste the contents of that report in your next reply and exit MBAM. Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Reagardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. One other note... We have good a write-up here: Totalsecure 2009. -------------------- "In a world where you can be anything, be yourself." ~ unknown Become a BleepingComputer fan: Facebook

styles66 View Member Profile	Sep 10 2008, 02:21 PM Post #3
New Member Group: Members Posts: 2 Joined: 9-September 08 Member No.: 237,390	rigel, cheers for that.managed to download malewarebytes, ran it and it seems to have done the trick. many thanks

Abacus 7 View Member Profile	Sep 10 2008, 02:58 PM Post #4
RoadRunner Meep, Meep. Group: Members Posts: 1,443 Joined: 5-August 08 From: Brisbane, Qld Member No.: 227,713	QUOTE(styles66 @ Sep 11 2008, 05:21 AM) rigel, cheers for that.managed to download malewarebytes, ran it and it seems to have done the trick. many thanks Just a point? I got out of Trouble using Malwarebytes once, now it never leaves my DeskTop. I just update it regularly and leave it there! First sign of Problems, that is the first thing I run. I did get hit later with an Upper Memory Virus that took it out? I just drained the CSMOS and got rid of it. I knew when Malwarebytes got taken out it was serious. This post has been edited by Abacus 7: Sep 10 2008, 03:01 PM -------------------- It is not what you are, just what you have been, that is what you get Judged at. (Abacus) Sometimes, the only way to Learn is to Listen. (Abacas) What you never see Censored is what you never, ever, know. (Abacus) "Don't give up when you still have something to give. Nothing is really over until the moment you stop trying."

boopme View Member Profile	Sep 10 2008, 03:57 PM Post #5
To INSANITY and BEYOND !! Group: Moderator Posts: 17,351 Joined: 10-September 04 From: NJ USA Member No.: 2,608	Hello styles66,would you mind posting the MBAM and SmitFraudFix logs so we can be certain the malware removed will not return, thanks. The SmitFraudFix report can be found at the root of the system drive, usually at C:\rapport.txt -------------------- Can you spare some PC cycles to help FIND A CURE .. BC FOLDING TEAM Click me /info.. ThoughtVent a goodplace to discuss.<<>>>Staying Updated Calendar of Updates. For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear.... Become a BleepingComputer fan: Facebook

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