Start up problem

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BleepingComputer.com > Operating Systems > Windows XP Home and Professional

Start up problem, Computer will only start up in safe mode

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Robyn623 View Member Profile	Apr 22 2005, 10:23 AM Post #1
New Member Group: Members Posts: 2 Joined: 22-April 05 Member No.: 17,780	Last night while browsing the internet I decided to open iTunes to listen to some songs I downloaded recently. When I clicked on the iTunes icon the computer restarted itself. Now the computer will only start in safe mode. The blue screen said something about the ialmdev5.dll file and then it said page_fault_in_nonpaged_area. I have no idea what this means. Anyone have any idea how to fix this? I am using Windows XP. Thanks for any info you can give.

tg1911 View Member Profile	Apr 22 2005, 11:29 AM Post #2
SPAM Magnet Group: Global Moderator Posts: 13,807 Joined: 6-May 04 From: SW Louisiana Member No.: 363	Go to the manufacturers website, for your video card, and try updating to the latest drivers. -------------------- I love being married. It's so great to find that one special person you want to annoy, for the rest of your life.

Compfu Kid View Member Profile	Apr 22 2005, 11:44 AM Post #3
New Member Group: Members Posts: 13 Joined: 15-April 05 Member No.: 17,124	I agree that this is most likely hardware... but since you are unable to login to the pc except for in Safe Mode... if you do not have a means of installing a driver at this time, I would run a repair install of Windows XP... the way you do this is... -Boot up to the XP cd -Hit Enter at the first prompt (do not enter the recovery console, install windows) -2nd prompt hit F8 to accept the license agreement -Now hit R to run a repair install of Windows XP -have your license product key available as you will need it... wait about 45 minutes and you should be able to boot up in normal mode. Hiya! Compfu Kid -------------------- Hiya! Compfu Kid

Robyn623 View Member Profile	Apr 22 2005, 12:54 PM Post #4
New Member Group: Members Posts: 2 Joined: 22-April 05 Member No.: 17,780	Thank you so much!!! I updated the video card driver and it worked!

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