 Installing SP1 or 2, needing it in simple terms, .Asking for help and support |
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 Apr 21 2005, 09:56 PM
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Member  Group: Members Posts: 53 Joined: 8-April 05 From: Sleepless in NY Member No.: 16,531  |
I installed SP1a about 8 months ago, only to be disconnected from internet and my friend who was helping me on messenger was gone. I was left in frustrating needing technical help. Im telling you this because there were steps left out which I wasn't aware of at the time. 1. Such as, my system has to cleared of ALL viruses and trojans.True? 2. After the installation my modem had to be disconnected and reset. True? 3. There are patches to download before preceeding. True? 4. Since I havent updated in a long time, I need to update? True? Is it true all I need to do is Install SP1 or 2 and theres nothing else to setup? Looking for your patience & support, Lyn |
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Apr 24 2005, 12:50 AM
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 Bleep Bleep! Group: Admin Posts: 29,367 Joined: 24-January 04 From: USA Member No.: 3 |
Quite honestly, you should be able to connect/download/install sp2 immediately without doing anything else. Then after sp2 is installed, you should run windows update again
-------------------- Lawrence
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Apr 29 2005, 12:26 AM
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#3
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Member Group: Members Posts: 53 Joined: 8-April 05 From: Sleepless in NY Member No.: 16,531 |
Hi Grinler,
I forgot a small detail. My Windows Update does not work. I saw someone else had this problem and you listed four files to check for on my sysytem. All are there except [B] wuaucpl.cpl.manifest. I checked n Google for missing file and in Microsoft. Microsoft seems lacking in help in replacing missing files. I even tried your Update.bat program but it did't help. My problem is when I go to Microsoft updates, the page say this may take a moment when really it can stay there forever without any errors. In the left column, "Install Updates is dimmed out" along with "View History Installations". Happy to hear from you Lyn |
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Apr 29 2005, 10:58 AM
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#4
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Bleep Bleep! Group: Admin Posts: 29,367 Joined: 24-January 04 From: USA Member No.: 3 |
Do any of these apply to your problems Lyn:
http://v4.windowsupdate.microsoft.com/troubleshoot/ -------------------- Lawrence
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May 1 2005, 12:09 AM
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#5
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Member Group: Members Posts: 53 Joined: 8-April 05 From: Sleepless in NY Member No.: 16,531 |
Hi Grinler,
I checked the errors you listed in your link above. Will this help if I told you someone gave me a link to "Restore Original Host" and "RKFiles" this program did not finish but it did download 3 file. "ccservicemove.reg" did not help Inot sure what my computer problem. Now my computer error ---do I want to work off line or try again. Coming to you for help, Lyn |
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May 1 2005, 12:23 AM
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#6
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Bleep Bleep! Group: Admin Posts: 29,367 Joined: 24-January 04 From: USA Member No.: 3 |
Download this file:
http://www.microsoft.com/downloads/details...&displaylang=en and save it to your desktop. Then install it from that file. And then see if windowsupdate works when its done. This iwll take a while to download if using a dialup -------------------- Lawrence
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May 1 2005, 08:28 PM
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#7
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Member Group: Members Posts: 53 Joined: 8-April 05 From: Sleepless in NY Member No.: 16,531 |
Hi Grinler,
Since I last wrote to you my; Home page is gone and opening as if im not connected to my ISP. my modem is was and always lit. All of my quick launches (except my Avast) are GONE from my Taskbar! I ran Spybot and CCleaner just the other night. I ran Trend Micro but something in my system stopped the scanning. Can you help clean my computer clean before installing SP2? Lyn |
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May 1 2005, 08:59 PM
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#8
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Member Group: Members Posts: 53 Joined: 8-April 05 From: Sleepless in NY Member No.: 16,531 |
I thought showing you my HJT Log might help in sovling in my disappearing launches, and a change in my home is an eror as if im not connected. I have cable modem.
I hope this HJT Log helps to set everything back..clean my sytem ..then download SP2 right after..computer allowing  My HJT Log made in SAFE MODE, RESTORE OFF AND ALL hidden files showing.  Logfile of HijackThis v1.99.1 Scan saved at 8:42:26 PM, on 5/1/2005 Platform: Windows XP (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 (6.00.2600.0000) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\Program Files\HJT\HijackThis.exe C:\WINDOWS\system32\NOTEPAD.EXE R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://store.presario.net/scripts/redirect...&c=2c02&lc=0409 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://rd.yahoo.com/customize/yessentials_...//www.yahoo.com R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://store.presario.net/scripts/redirect...&c=2c02&lc=0409 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/yessentials_.../search/ie.html R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://store.presario.net/scripts/redirect...&c=2c02&lc=0409 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O3 - Toolbar: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file) O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe O4 - HKLM\..\RunOnce: [Compaq_RBA] C:\Program Files\compaq\Compaq Advisor\bin\compaq-rba.exe -z O4 - Global Startup: strings.exe O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=2c02&lc=0409 O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409 O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} - O16 - DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} (LinkSys Content Update) - http://www.linksysfix.com/netcheck/40/install/gtdownls.cab O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe O23 - Service: Compaq Advisor (Compaq_RBA) - NeoPlanet - C:\Program Files\compaq\Compaq Advisor\bin\compaq-rba.exe O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe Thank you for your time, Lyn |
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May 2 2005, 04:14 PM
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#9
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Bleep Bleep! Group: Admin Posts: 29,367 Joined: 24-January 04 From: USA Member No.: 3 |
I do not see anything here that would be causing you a problem. Are you not able to use the internet? if you are download that file and install it
-------------------- Lawrence
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