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> Antivirus2009
brado80
post Aug 21 2008, 10:42 AM
Post #1


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Posts: 1
Joined: 21-August 08
Member No.: 231,971



I'm having problems with pop-ups and redirects. I think these are due to antivirus 2009 and it's cohorts. Can anybody help me remove these problems. I'm not highly knowledgeable in this area and need something I am capable of completing without spending a lot of money (if any).
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garmanma
post Aug 21 2008, 11:02 AM
Post #2


Computer Masochist
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Group: Moderator
Posts: 8,485
Joined: 27-January 07
From: Cleveland, Ohio
Member No.: 108,618



I will move you to the correct forum. This is a community of like-minded individuals that do what we do in the spirit of helping and educating people. We charge nothing

Maybe a cookie


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Mark

why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
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sharpe95
post Aug 21 2008, 11:15 AM
Post #3


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Joined: 15-July 07
Member No.: 143,779



Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Reagardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
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carmen1009
post Aug 21 2008, 03:20 PM
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THANK YOU SOOO MUCH! THIS REALLY WORKED wub.gif
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boopme
post Aug 21 2008, 07:51 PM
Post #5


To INSANITY and BEYOND !!
******

Group: Moderator
Posts: 9,305
Joined: 10-September 04
From: NJ USA
Member No.: 2,608



Hi, would you plese post the scan log so we can be sure of what you were infected with.


--------------------
Can you spare some PC cycles to help FIND A CURE .. BC FOLDING TEAM Click me /info..
ThoughtVent a goodplace to discuss.<<>>>Staying Updated Calendar of Updates.
For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....
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