 My Norton Virus History |
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 Aug 19 2008, 06:01 PM
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New Member  Group: Members Posts: 14 Joined: 24-August 07 Member No.: 152,374  |
{Mod Edit:moved from AntiVirus, Firewall to AII~~boopme} This post has been edited by boopme: Aug 19 2008, 08:41 PM |
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Aug 19 2008, 08:48 PM
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#2
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 To INSANITY and BEYOND !! Group: Moderator Posts: 9,305 Joined: 10-September 04 From: NJ USA Member No.: 2,608 |
Hello ,what is your OS (XP/Vista etc..)
Lets see what this scan reveals Please download Malwarebytes Anti-Malware and save it to your desktop. alternate download link 1 alternate download link 2
-------------------- Can you spare some PC cycles to help FIND A CURE .. BC FOLDING TEAM Click me /info..
ThoughtVent a goodplace to discuss.<<>>>Staying Updated Calendar of Updates. For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear.... |
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Aug 19 2008, 09:45 PM
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#3
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New Member Group: Members Posts: 14 Joined: 24-August 07 Member No.: 152,374 |
Thanks for the reply here is the log after the scan:
Malwarebytes' Anti-Malware 1.25 Database version: 1071 Windows 5.1.2600 Service Pack 2 7:43:33 PM 8/19/2008 mbam-log-08-19-2008 (19-43-33).txt Scan type: Quick Scan Objects scanned: 49640 Time elapsed: 16 minute(s), 35 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 18 Registry Values Infected: 2 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 2 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx (Adware.Minibug) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx.1 (Adware.Minibug) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2 (Adware.PopCap) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ModuleUsage\c:/windows/downloaded program files/popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\TypeLib\{c9c5deaf-0a1f-4660-8279-9edfad6fefe1} (Adware.PopCap) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\Interface\{e4e3e0f8-cd30-4380-8ce9-b96904bdefca} (Adware.PopCap) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\Interface\{fe8a736f-4124-4d9c-b4b1-3b12381efabe} (Adware.PopCap) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\CLSID\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2.1 (Adware.PopCap) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\Interface\{04a38f6b-006f-4247-ba4c-02a139d5531c} (Adware.Minibug) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\CLSID\{2b96d5cc-c5b5-49a5-a69d-cc0a30f9028c} (Adware.Minibug) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\Typelib\{3c2d2a1e-031f-4397-9614-87c932a848e0} (Adware.Minibug) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\xpre (Trojan.Downloader) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\The Weather Channel (Adware.Hotbar) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Weather Services (Adware.Hotbar) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Ares Gold (Adware.WhenUSave) -> Quarantined and deleted successfully. Registry Values Infected: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\Downloaded Program Files\popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Control Panel\Cpls\wxfw.dll (Adware.Hotbar) -> Quarantined and deleted successfully. Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: C:\WINDOWS\Downloaded Program Files\popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully. C:\Program Files\TTC.dll (Adware.TTC) -> Quarantined and deleted successfully. |
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Aug 19 2008, 10:53 PM
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#4
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To INSANITY and BEYOND !! Group: Moderator Posts: 9,305 Joined: 10-September 04 From: NJ USA Member No.: 2,608 |
How is the PC now?
-------------------- Can you spare some PC cycles to help FIND A CURE .. BC FOLDING TEAM Click me /info..
ThoughtVent a goodplace to discuss.<<>>>Staying Updated Calendar of Updates. For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear.... |
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Aug 19 2008, 11:29 PM
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#5
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New Member Group: Members Posts: 14 Joined: 24-August 07 Member No.: 152,374 |
That's the thing. I've never really had a problem with any viruses. I'm very careful and am fairly knowledgeable about how to protect and keep track of my computer. It is about 5 or 6 years old and runs well. That is why I was so taken back by the amount of viruses that appear in the virus history in my norton that appear to be still active on my machine. I don't get pop ups, It starts up a little slower than it used to but nothing bad maybe 15 seconds longer. I mean nothing that I wouldn't expect from an older computer. I'm going to post the Viruses the Virus History shows that I have or it's detected on my machine. It says I have a total of like 296 but it looks like it keeps finding hte same Viruses and since they aren't deleted every scan posts them to the History again.
Bloodhound.Exploit.21 Compressed file Trojan Horse Trojan.ByteVerify Downloader Trojan.Popper Hacktool.Rootkit W32.Allim W32.IRCBot Trojan.Vundo |
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Aug 20 2008, 08:38 AM
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#6
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 Bleepin' Janitor Group: Global Moderator Posts: 13,432 Joined: 9-July 05 From: Virginia, USA Member No.: 26,513 |
According to Symantec, the Virus history is just a list of the viruses that have infected your computer with additional relevant information about the infection. They are not active.
I don't use Norton products but I would think there should be a way to clear the history. Did you check the User Manual for that information? If you don't find anything, I would get a second opinion from another Symantec Support Tech. -------------------- "THE BAD GUYS DON'T NEED A SEARCH WARRANT. ARE YOU PROTECTED?"
Microsoft MVP - Windows Security 2007-2008  |
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Aug 20 2008, 06:34 PM
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#7
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New Member Group: Members Posts: 14 Joined: 24-August 07 Member No.: 152,374 |
I can't find the manuals...I've had Norton for a while now....so I spoke with another tech and he said the same things....that the history does show viruses that have infected your computer but it's possible they are still in my computer since it won't let me do anything with the Scan History (pretty much no help to me)....so he said the only thing they could do was remotely come into my computer and go through the registry...(for over $100 I might add)....so I don't want to pay that if my computer isn't infected....is there anything else I could do?
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Aug 21 2008, 10:59 AM
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#8
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Bleepin' Janitor Group: Global Moderator Posts: 13,432 Joined: 9-July 05 From: Virginia, USA Member No.: 26,513 |
That means you may have to perform a thorough search of your registry youself, which I do not recommend unless you are familiar with backing up and editing it.
However, more of a concern is the fact that you were told your system could still be infected. Therefore you need to investigate further to make sure all the malware has been removed especially since one of the identified infections was a W32.IRCBot. Backdoor Trojans, IRCBots and Infostealers are very dangerous because they provide a means of accessing a computer system that bypasses security mechanisms and steal sensitive information like passwords, personal and financial data which they send back to the hacker. Remote attackers use backdoor Trojans as part of an exploit to gain unauthorized access to a computer and take control of it without your knowledge. Read Danger: Remote Access Trojans. If your computer was used for online banking, has credit card information or other sensitive data on it, all passwords should be changed immediately to include those used for banking, email, eBay, paypal and online forums. You should consider them to be compromised. They should be changed by using a different computer and not the infected one. If not, an attacker may get the new passwords and transaction information. Banking and credit card institutions should be notified of the possible security breach. Because your computer was compromised please read How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud? Although the backdoor Trojan was identified and removed, your PC has likely been compromised and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume that because the backdoor Trojan has been removed the computer is now secure. In some instances an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired. The malware may leave so many remnants behind that security tools cannot find them. Many experts in the security community believe that once infected with this type of malware, the best course of action is to wipe the drive clean, reformat and reinstall the OS. Please read: • "When should I re-format? How should I reinstall?" • "Help: I Got Hacked. Now What Do I Do?" • "Where to draw the line? When to recommend a format and reinstall?" Should you decide not to follow that advice, we will do our best to help clean the computer of any infections but we cannot guarantee it to be trustworthy or that the removal will be successful. If you wish to proceed, there are more powerful tools which can be used to do this, but before that can be done you will need you to create and post a hijackthis log. Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". In Step 9 there are instructions for downloading the HijackThis Installer and creating a log. This is an automatic setup version which will install the program in the proper location. When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day. Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team. Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond. If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?". -------------------- "THE BAD GUYS DON'T NEED A SEARCH WARRANT. ARE YOU PROTECTED?"
Microsoft MVP - Windows Security 2007-2008 |
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