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> Adware_memwatcher, Delete from system
steveworks
post Aug 18 2008, 06:43 PM
Post #1


New Member
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Group: Members
Posts: 1
Joined: 18-August 08
Member No.: 231,125



Greeting All,

I am very technically challenged and I truly hope tht you can help me.

I ran Trend Micro Housecall and discovered an adware memwatcher and can not get
rid of it. I also ran hijack this and made a copy of the files.

I need help cleaning this from my system and was told that it may be in my start up program.
I'm not sure what that is but it can't be good.

Please help.

Thank you,

Steveworks

[Moderator edit: topic moved to more appropriate forum. jgw]


This post has been edited by jgweed: Aug 18 2008, 06:49 PM
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boopme
post Aug 18 2008, 10:05 PM
Post #2


To INSANITY and BEYOND !!
******

Group: Moderator
Posts: 9,305
Joined: 10-September 04
From: NJ USA
Member No.: 2,608



The HJT team is very busy right now and will need a few days to look at your log. I feel we can get this with a few tools.
Are you running XP??

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Reagardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

EDIT: OOops I forgot to say Welcome icon_hello.gif

This post has been edited by boopme: Aug 18 2008, 10:07 PM


--------------------
Can you spare some PC cycles to help FIND A CURE .. BC FOLDING TEAM Click me /info..
ThoughtVent a goodplace to discuss.<<>>>Staying Updated Calendar of Updates.
For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....
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Lo-Fi Version Time is now: 22nd November 2008 - 01:45 PM


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