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> Cartridge Problem, HP Photosmart c4188
nsgprasad
post Aug 14 2008, 01:43 AM
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My HP Photosmart C4188 developed defect after I pulled out jammed paper. there after it indicates Cartridge Problem, Check Colour Cartridge. I checked Colour Cartridge 854 for any damage, but found none. HP site instructions followed but no result. I want to know how to go "Back Up mode" to still use printer as mentioned in site ?
what could be reason for working cartridge to become defective which i doubt.
what is the solutin ? please help.

This post has been edited by nsgprasad: Aug 14 2008, 01:45 AM
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garmanma
post Aug 14 2008, 07:52 AM
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When you removed the jam, did you notice if the paper was intact?It's possible some chunks are still jammed in there


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