 Virus Alert! Next To Taskbar Time - Malware, Dont know how to remove it |
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 Aug 10 2008, 12:49 PM
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New Member  Group: Members Posts: 2 Joined: 10-August 08 Member No.: 228,928  |
1. Computer time has changed to Military Time and "VIRUS ALERT!" shows up next to the time. 2. In the start tab I cannot see the program files fly out, control panel, run tab, ect. 3. On my computer I cannot see my C:/ drive. 4. Various spyware and virus alerts popping up all the time. 5. Computer trys to access various web pages automatically 6. Desktop picture changed to red screen with text "Your Privacy is in Danger - Download privacy protection software now" 7. New icons installed on desktop for "privacy protector" , "error cleaner" and "spyware and malware protection" 8. When doing an cntl-alt-delete it says this has been disabled by the administrator Here is a copy of the DSS report main.txt file. The DSS program did not generate a extra.txt file, not sure why? Deckard's System Scanner v20071014.68 Run by Ron2 on 2008-08-10 13:32:00 Computer is in Normal Mode. -------------------------------------------------------------------------------- -- HijackThis (run as Ron2.exe) ------------------------------------------------ Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 13:32: VIRUS ALERT!, on 8/10/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16674) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\NETGEAR\NETGEAR ProSafe VPN Client\IPSecMon.exe C:\Program Files\NETGEAR\NETGEAR ProSafe VPN Client\IreIKE.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\eHome\ehRecvr.exe C:\WINDOWS\eHome\ehSched.exe C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe C:\Program Files\Dell Support Center\bin\sprtsvc.exe C:\WINDOWS\system32\svchost.exe C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology\ELService.exe C:\WINDOWS\system32\dllhost.exe C:\WINDOWS\ehome\ehtray.exe C:\WINDOWS\stsystra.exe C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe C:\WINDOWS\eHome\ehmsas.exe C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe C:\PROGRA~1\TRENDM~1\INTERN~1\PccGuide.exe C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe C:\WINDOWS\System32\DLA\DLACTRLW.EXE C:\Program Files\Sonic\Product\Media Experience\DMXLauncher.exe C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe C:\Program Files\Dell Support Center\bin\sprtcmd.exe C:\Program Files\DellSupport\DSAgnt.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe C:\WINDOWS\system32\Macromed\SHOCKW~1\SWHELP~1.EXE C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Java\jre1.6.0_05\bin\jucheck.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\Documents and Settings\Ron2\Desktop\dss.exe C:\PROGRA~1\TRENDM~1\HIJACK~1\Ron2.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://softwarereferral.com/jump.php?wmid=...6Ojg5&lid=2 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005 O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O3 - Toolbar: bgrqfetx - {6716F10B-D4FD-4CF7-8A96-05D841657D3C} - C:\WINDOWS\bgrqfetx.dll O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE O4 - HKLM\..\Run: [DMXLauncher] "C:\Program Files\Sonic\Product\Media Experience\DMXLauncher.exe" O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 14\pccguide.exe" O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter O4 - HKCU\..\RunOnce: [Shockwave Updater] "C:\WINDOWS\system32\Macromed\SHOCKW~1\SWHELP~1.EXE" -Update -1030024 -iexplore.exe7.0 O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1 O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.activation.rr.com/install/downloads/tgctlcm.cab O16 - DPF: {11FAB11B-4792-4B59-85DF-23C6688B07B3} (XTSAC Control) - https://remote.mdaengr.com/XTSAC.cab O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab O16 - DPF: {44C1E3A2-B594-401C-B27A-D1B4476E4797} (XTSAC Control) - https://remote.mdaengr.com/XTSAC.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1148611064468 O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1165536077656 O16 - DPF: {79D6214F-CFCE-480F-9901-27950E78F1E6} (WebCacheCleaner Class) - https://remote.mdaengr.com/MLWebCacheCleaner.cab O16 - DPF: {9DEA458F-632F-4508-92B9-507BAB42500E} (NGVPNTunnelCtrl Class) - https://remote.mdaengr.com/NGVPNTunnel.cab O16 - DPF: {DD5E6739-FDD6-4542-8940-4A4B8AB5276E} (NGVPLaunch Class) - https://remote.mdaengr.com/NGVPNTunnel.cab O21 - SSODL: tfnslopk - {31E09903-C378-40EF-84BA-6DC3747765E5} - C:\WINDOWS\tfnslopk.dll O21 - SSODL: xokvrpwg - {A51150C0-4C44-4778-A4C5-A59539BBD900} - C:\WINDOWS\xokvrpwg.dll O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe O23 - Service: Intel® Quick Resume Technology Drivers (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology\ELService.exe O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe O23 - Service: SafeNet Monitor Service (IPSECMON) - SafeNet - C:\Program Files\NETGEAR\NETGEAR ProSafe VPN Client\IPSecMon.exe O23 - Service: SafeNet IKE Service (IreIKE) - SafeNet - C:\Program Files\NETGEAR\NETGEAR ProSafe VPN Client\IreIKE.exe O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Common Files\Sonic Shared\RoxioUPnPRenderer9.exe O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Common Files\Sonic Shared\RoxioUpnpService9.exe O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe O24 - Desktop Component 0: Privacy Protection - file:///C:\WINDOWS\privacy_danger\index.htm -- End of file - 9899 bytes -- Files created between 2008-07-10 and 2008-08-10 ----------------------------- 2008-08-10 13:10:23 0 d-------- C:\WINDOWS\privacy_danger 2008-08-10 11:08:22 0 d-------- C:\Documents and Settings\Administrator\Application Data\Leadertech 2008-08-10 10:21:35 0 d-------- C:\Documents and Settings\Hollie\Application Data\TmpRecentIcons 2008-08-10 09:01:27 0 d-------- C:\Documents and Settings\Chaz\Application Data\Sonic 2008-08-10 09:00:19 0 d-------- C:\Documents and Settings\Chaz\Application Data\Leadertech 2008-08-10 08:57:16 0 d-------- C:\Documents and Settings\Chaz\Application Data\TmpRecentIcons 2008-08-10 01:55:20 0 d-------- C:\Documents and Settings\Bray\Application Data\TmpRecentIcons 2008-08-10 01:32:48 0 d-------- C:\Documents and Settings\Ron2\Application Data\TmpRecentIcons 2008-08-10 01:32:16 233472 --a------ C:\WINDOWS\xokvrpwg.dll 2008-08-10 01:32:16 204800 --a------ C:\WINDOWS\tfnslopk.dll 2008-08-10 01:32:16 86016 --a------ C:\WINDOWS\lnvegaow.exe 2008-08-10 01:32:16 139264 --a------ C:\WINDOWS\eopq.exe 2008-08-10 01:32:15 188416 --a------ C:\WINDOWS\bgrqfetx.dll -- Find3M Report --------------------------------------------------------------- 2008-08-10 12:53:28 0 d-------- C:\Program Files\Trend Micro 2008-07-24 00:10:08 0 d-------- C:\Documents and Settings\Ron2\Application Data\U3 2008-07-13 00:44:55 3350 --ahs---- C:\WINDOWS\system32\KGyGaAvL.sys 2008-06-08 12:16:39 61678 --a------ C:\Documents and Settings\Ron2\Application Data\PFP120JPR.{PB 2008-06-08 12:16:39 12358 --a------ C:\Documents and Settings\Ron2\Application Data\PFP120JCM.{PB 2008-06-08 12:16:36 56 -r-hs---- C:\WINDOWS\system32\BDD72C0BC7.sys -- Registry Dump --------------------------------------------------------------- *Note* empty entries & legit default entries are not shown [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "ehTray"="C:\WINDOWS\ehome\ehtray.exe" [09/29/2005 14:01: VIRUS ALERT!] "SigmatelSysTrayApp"="stsystra.exe" [03/22/2005 23:20: VIRUS ALERT! C:\WINDOWS\stsystra.exe] "IAAnotif"="C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [06/17/2005 07:56: VIRUS ALERT!] "ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [08/05/2005 21:05: VIRUS ALERT!] "ISUSPM Startup"="C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" [06/10/2005 10:44: VIRUS ALERT!] "ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [06/10/2005 10:44: VIRUS ALERT!] "QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [05/19/2006 23:55: VIRUS ALERT!] "HPDJ Taskbar Utility"="C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe" [07/28/2003 09:43: VIRUS ALERT!] "MMTray"="C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe" [09/18/2006 14:46: VIRUS ALERT!] "SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [02/22/2008 04:25: VIRUS ALERT!] "DLA"="C:\WINDOWS\System32\DLA\DLACTRLW.EXE" [09/21/2006 05:20: VIRUS ALERT!] "DMXLauncher"="C:\Program Files\Sonic\Product\Media Experience\DMXLauncher.exe" [04/02/2007 05:24: VIRUS ALERT!] "pccguide.exe"="C:\Program Files\Trend Micro\Internet Security 14\pccguide.exe" [11/21/2006 14:02: VIRUS ALERT!] "MimBoot"="C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe" [09/18/2006 14:46: VIRUS ALERT!] "Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [01/11/2008 23:16: VIRUS ALERT!] "dscactivate"="C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" [11/15/2007 10:24: VIRUS ALERT!] "DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [11/15/2007 10:23: VIRUS ALERT!] "KernelFaultCheck"="C:\WINDOWS\system32\dumprep 0 -k" [] [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [03/15/2007 11:09: VIRUS ALERT!] "ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/10/2004 05:00: VIRUS ALERT!] "MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [10/13/2004 12:24: VIRUS ALERT!] "DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [11/15/2007 10:23: VIRUS ALERT!] [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\runonce] "Shockwave Updater"="C:\WINDOWS\system32\Macromed\SHOCKW~1\SWHELP~1.EXE" -Update -1030024 -iexplore.exe7.0 [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] "InstallVisualStyle"=C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles "InstallTheme"=C:\WINDOWS\Resources\Themes\Royale.theme [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system] "DisableTaskMgr"=1 (0x1) "DisableRegistryTools"=1 (0x1) "NoDispCPL"=1 (0x1) [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer] "NoToolbarCustomize"=1 (0x1) "StartMenuLogoff"=1 (0x1) "NoStartMenuMorePrograms"=1 (0x1) "NoSetFolders"=1 (0x1) [HKEY_CURRENT_USER\software\microsoft\internet explorer\desktop\components\0] Source= file:///C:\WINDOWS\privacy_danger\index.htm FriendlyName= Privacy Protection [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad] "tfnslopk"= {31E09903-C378-40EF-84BA-6DC3747765E5} - C:\WINDOWS\tfnslopk.dll [08/09/2008 21:39: VIRUS ALERT! 204800] "xokvrpwg"= {A51150C0-4C44-4778-A4C5-A59539BBD900} - C:\WINDOWS\xokvrpwg.dll [08/09/2008 21:39: VIRUS ALERT! 233472] [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^NETGEAR ProSafe VPN Client.lnk] path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\NETGEAR ProSafe VPN Client.lnk backup=C:\WINDOWS\pss\NETGEAR ProSafe VPN Client.lnkCommon Startup [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{361ac05d-0e0d-11da-9aa9-806d6172696f}] AutoRun\command- E:\setup.exe [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{b9aedc70-ae46-11db-a7ac-001372110983}] AutoRun\command- G:\LaunchU3.exe -a -- End of Deckard's System Scanner: finished at 2008-08-10 13:32:59 ------------ |
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Aug 11 2008, 09:36 AM
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#2
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 Senior Member Group: HJT Team Posts: 439 Joined: 26-September 07 Member No.: 159,255 |
Hello, and welcome to the forum.
My name is Simon V., and I'll be glad to help you with your computer problems. Please download and install CCleaner. Open CCleaner. On the Windows tab, leave the default options alone.
Please visit this webpage for download links, and instructions for running ComboFix - http://www.bleepingcomputer.com/combofix/how-to-use-combofix Please ensure you read this guide carefully and install the Recovery Console first. The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time. Once installed, you should see a blue screen prompt that says - The Recovery Console was successfully installed. Please continue as follows -
When the tool is finished, it will produce a report for you. Please include the following reports for further review, so we may continue cleansing the system - - the Combofix log (C:\ComboFix.txt) - a HijackThis log - the CCleaner Uninstall List (install.txt) -------------------- Simon V.
  So How Did I Get Infected In The First Place? Stand Up and Be Counted! My help at this forum is free, but if you wish to make a donation to help me continue the fight against malware - click here. |
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Aug 13 2008, 07:43 PM
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#3
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New Member Group: Members Posts: 2 Joined: 10-August 08 Member No.: 228,928 |
Simon V.
I want to thank you for being so prompt in your reply to help me with my computer problems. When I was talking to a friend about posting my message to your website they indicated that it may be a while before anyone replys to these types of websites. That surely was not the case. But I listened to this person and instead took my computer into work as someone there is very knowledgeable in these things and they have since fixed my issue. They did indicate that it was a hard one to crack as they have seen similiar viruses but this one was a newer version that took more time. I will certainly know next time that this site does provide prompt responses and a desire to help a computer dummy like me. Thanks again and I hope I did not waste any of your time. Ron |
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Aug 14 2008, 12:33 AM
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#4
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Senior Member Group: HJT Team Posts: 439 Joined: 26-September 07 Member No.: 159,255 |
Hi
 No problem, I'm glad your problem has been fixed. QUOTE Since this issue appears to be resolved ... this topic has been closed. Glad we could be of assistance.
If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a new topic. -------------------- Simon V.
So How Did I Get Infected In The First Place? Stand Up and Be Counted! My help at this forum is free, but if you wish to make a donation to help me continue the fight against malware - click here. |
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