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Vista, Help With Bsod BSOD

#1 User is offline   stryke297 

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Posted 24 July 2008 - 05:27 PM

Last night I was playing a game, randomly it froze and following was a BSOD. This morning I turned on my computer, opened up windows media player, came home from work. Went to click the pause button on windows media player. It froze, I got another BSOD.

I'm not sure where to find the mini dump logs but I do have this:oblem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 00000000
BCP2: 873D4020
BCP3: B2000040
BCP4: 00000800
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

help please!

#2 User is offline   usasma 

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Posted 24 July 2008 - 06:24 PM

Minidumps are usually located in a Hidden folder at C:\Windows\Minidumps.
Here's a description of the error message from the Windows Debugging Tools Help files:

Quote

Bug Check 0x124: WHEA_UNCORRECTABLE_ERROR
[This is preliminary documentation and subject to change.]

The WHEA_UNCORRECTABLE_ERROR bug check has a value of 0x00000124. This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).


This is an error reported from outside of Windows into the Windows error reports - which makes things a bit more difficult to troubleshoot.
Most instances of this have been solved by a careful review of what drivers had been changed recently. For gaming issues, the predominant "fix" seems to be new graphics drivers (preferably WHQL certified ones).
- John
**If you need a more detailed explanation, please ask for it. I have the Knack. **

#3 User is offline   stryke297 

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Posted 24 July 2008 - 10:53 PM

Ok... I'll try updating my graphics drivers... I haven't ever noticed this before though.(the BSOD not the drivers).

-Updated my 8800 GTX to driver version 175.19

This post has been edited by stryke297: 24 July 2008 - 10:58 PM

#4 User is offline   stryke297 

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Posted 29 July 2008 - 10:10 AM

-BSOD again. BCCode of 124 again. I updated my sound drivers...probably won't help though.

#5 User is offline   usasma 

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Posted 29 July 2008 - 10:53 AM

Try analyzing the dump files according to these directions: http://forums.majorgeeks.com/showthread.php?t=35246
Post the results here for us to have a look at.
- John
**If you need a more detailed explanation, please ask for it. I have the Knack. **

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